Answered

Music on my Flow that I don't like

Forum|Forum|8 years ago
September 7, 2018
56 replies
661 views

So the last three weeks my flow has been off kilter. It looks like one genre of music keeps popping up that I don't like and despite unliking them consistently they keep popping up. I've gone through my favourites to see if anything there could be the culprit but I just can't find it.
Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.

Suggestions

Best answer by Rudi

Hi there@AVXlnce

Thank you for your patience. As I've mentioned before, due to large feedback, our devs are working on this. We should see an improved feature soon, both for artists and songs. Do you have a desktop or iOS device? The changes have taken place in these platforms first, with Android following soon

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A

AVXlnce

Rising Star

Now it doesn’t matter what I’m listening to, Magma follows me. Mix-California Guitar Trio. What plays? Yep, Magma. Are you trying to make my use Qobuz? It’s like it’s a joke. “Hey, here’s an artist he doesn’t like. Let’s play everything they’ve ever recorded over and over and over.”

Rudi

Ultimate Superstar

Thank you for your patience @AVXlnce
We've got our devs looking into that, but it may take time. I'll let you know once there's an update.

A

AVXlnce

Rising Star

Rudi, it has been over 18 months since I reported this. Now you open a case. I’m starting to lose my patience. This is extremely frustrating.

Rudi

Ultimate Superstar

Sorry you feel that way @AVXlnce

I'm unable to accelerate a fix because we haven't had other similar reports affecting Sonos and Deezer. But you do have my sympathy because it must be extremely frustrating.

I'm hoping that with our soon-to-come revamp, you'll be able to stream from your phone straight to your Sonos, without having to listen to this compromised Flow you get at the moment.

In the meantime, I encourage you to discuss your situation with our Customer Care team:

A

Alaric60

Roadie

I understand @AVXInce.
I like gothic instrumental metal, but when I use Flow, and every now and then when Deezer suggests music for me I get HipHop!!!! WTF!!!.
And I don’t have an option on my desktop saying “don’t play this artist, only this song!
But hwy can’t you have a “Don’t play this genre” option???

I really hate HipHop / Rap and other similar music that only appeals to people with low intelligence!
Well, according to my standards.
Anyway, I don’t give a f-k for this kind of music so I don’t understand why Deezer starts playing it for me?
You really have some work to do here! Still...

Jaime.Deezer

Community Manager

@Alaric60 I am sorry to hear that.
We are constantly working in improving the Flow algorithm. We even did a test trial for a new Flow with some users and with all their feedback we hope to launch it in the short term.
In the meantime I’d recommend to keep excluding artists and tracks that you get in your Flow suggestions (more info here: https://support.deezer.com/hc/en-gb/articles/360004367258-Exclude-an-artist-or-track-from-Deezer-recommendations)
Thanks

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