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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 767 Topics
  • 3,148 Replies

767 Topics

T
Runaway Baby
ThomasAthzRunaway Baby
asked in Your account, favorites and playlists

Lost a profile on Familly

I had 3 persons in my familly account, my dad’s, my mom’s and mine. Everything was working fine until I had one billing problem and at the same there was the new Deezer update. My mom’s account got deleted with all the playlists that she used for her work sessions. Please help me.

2
Leonídia.Deezer
Community Manager
5 months ago
A
Lover
Amzan
asked in Your account, favorites and playlists

Is it possible to get this package of official updated logos?

I always liked to design the deezer playlists I created in the official style, and for this I always used the logo package that I once downloaded on the Deezer brand page. Now that the logo has changed, there is no longer a link with logos and graphics on this site. Is it possible to get this package of official updated logos? (Of course, I can take those that are found when searching on third-party sites, but I would like to use the official package).

2
Jaime.
Community Manager
1 month ago
E
Runaway Baby
elangabRunaway Baby
asked in Your account, favorites and playlists

Is there a way to set a playlist to always start playing "shuffle" ?

Like a properties for a playlist that I can check on/off “shuffle mode” as permanent?I have a few that I like to shuffle, and it’s not the best experience having to toggle it on every time, moreover when driving and using Deezer on Android Auto. Thanks!

2
E
Runaway Baby
2 months ago
J
Runaway Baby
Jeri_79Runaway Baby
asked in Your account, favorites and playlists

What song are you listening to now?

 

2
E0xc815
Lover
18 days ago
F
Runaway Baby
freya_irlRunaway Baby
posted in Your account, favorites and playlists

Imported "favourite tracks" playlist is inverted order

I’ve recently imported my Spotify playlists to deezer and it worked mostly fine, except that the “date added” sorting is inverted on my favourite tracks playlist.That wouldn’t be an issue at all since i can just inverts the sorting on this *however* this makes new songs that i favourite appear at the “bottom” of the playlist.Is there any way to fix this, basically invert the order of that playlist so i can start adding new favourites?

1
Leonídia.Deezer
Community Manager
5 months ago
R
Runaway Baby
Rune musikkelskerRunaway Baby
asked in Your account, favorites and playlists

Deezer trio

Hello.I have had  Deezer Trio for one year. Why can’t I find that account any longer.?  

1
Johnathan.Deezer
1 year ago
P
Runaway Baby
PantheosRunaway Baby
posted in Your account, favorites and playlists

error downloading

My app will not download anything even some of my already downloaded material is unable to play or repair itself what should I Do?

1
Noam Asulin
Deezer Legend
2 years ago
J
Tiny Dancer
Jordan GroblerTiny Dancer
asked in Your account, favorites and playlists

Wrong account logged into on desktop

I decided to set up Deezer on my laptop and since I am part of a family account I logged into the family account. Unfortunately I forgot that I have an independent account and now I cannot log into my independent account even though i know the e-mail and password. If I log out and log back in I am immediately taken to the family account without prompt to enter an e-mail or password and still cannot log into my independent account.

1
Nina Nebo
Deezer Legend
5 months ago
John Roger Bell
Runaway Baby
John Roger BellRunaway Baby
posted in Your account, favorites and playlists

Monthly playlist length

I believe an option for your monthly playlist to be 50, 100, 125 or 150 songs would be an excellent feature. Or at least 100 songs minimum for those power users who listen to a lot of tracks. This coupled with the Crossfade feature can be a game changer for a more enjoyable experience. Thanks.

1
Jaime.
Community Manager
1 year ago
D
Runaway Baby
DST420Runaway Baby
posted in Your account, favorites and playlists

Podcast Player Update Ideas - Android

I know some of these may be out there, but they are over a year old, and impossible to tell if any progress is being made, and quite frankly, the workarounds have gotten annoying, and not what I'm paying for... so can we please get to fixing the issues?1. Android does not have the ability to mark podcasts as played/unplayed. You gave this feature to iPhones 2+ years ago... What's the hold up? 2. Sorting/filtering podcast episodes is kind of a mess. I can filter out unheard, but I still have to scroll to the bottom of the list for the first unplayed episode. There is no logic to that... If I am filtering out unplayed episodes, it's because I want to hear the first unplayed episode, not the newest. Simple solution, allow me to apply two sorting features... Filter heard and sort from oldest. 3. Playback goes to the newest episode instead of the next chronological episode... This also seems to be devoid of logic. Yea, there is a workaround to sort the queue but I'm not paying a subscriptio

3
Leonídia.Deezer
Community Manager
8 months ago
G
Tiny Dancer
gorjessabundanceTiny Dancer
asked in Your account, favorites and playlists

i had premium subscription

I had a premium subscription on my old phone, I logged out of it on the old phone, but on my new photo says I still need to buy a premium subscription.

1
GropplerZorn
Deezer Legend
1 year ago
C
Runaway Baby
CvijaRunaway Baby
asked in Your account, favorites and playlists

Kids

I gave my younger brother my deezer account so he can use it, is there a possibility that he and I can use deezer at the same time without pausing each other's music, he is 16 years old and does nothing except school and has no income to pay for deezer  premium service

1
Yula
Moderator
1 year ago
K
Tiny Dancer
Keisha JonesTiny Dancer
asked in Your account, favorites and playlists

I want my playlists and favorites back!!!

Please fix this then reinstate & restore my deezer playlist & favorites 2 payments in October so should be credited a month. I tried to update payment method to resubscribe to premium and added card to do payment on & reset password. Yet, it will not allow me to reset it & resuscribe. I only want my previous playlist & favorites I built in my deezer profile I created customer service! My name is Keisha Jones need customer care! I wish we had a better way to contact was charge twice and attached proof & receipts. I read you need more business, growth, & sales for the shareholders & stakeholders well it is done with quality with quantity that's what keeps clients so we recommend your music streaming to others! You fixed it before sent link to prior profile, so I know you can give me back my playlist, favorites and all my music. I would like you to contact me!

1
Nina Nebo
Deezer Legend
5 months ago
L
Runaway Baby
lewis769Runaway Baby
asked in Your account, favorites and playlists

another user

So i keep getting the message im using my deezer on another phone, ive changed my password twice and it is still coming up? 

1
A
1 year ago
A
Runaway Baby
Aleksandro MitrovRunaway Baby
asked in Your account, favorites and playlists

cant access deezer

I paid deezer today and cant acces listening music , can u check it  

1
GropplerZorn
Deezer Legend
9 months ago
R
Tiny Dancer
rayjordan simsonTiny Dancer
asked in Your account, favorites and playlists

old account new account

Hoe CAN I put my playlists of my old account to my new Deezer account or is it possible to get me I’d number on my new account ?

1
Johnathan.Deezer
1 year ago
M
Runaway Baby
MphazimaRunaway Baby
asked in Your account, favorites and playlists

Moving Playlists

Hi. How do I move my playlists from Deezer to Spotify? 

3
Noam Asulin
Deezer Legend
23 days ago
V
Runaway Baby
Viktor MatsolaRunaway Baby
asked in Your account, favorites and playlists

Language of electronic messages

Hello. How can I change the language in which I receive emails? I did not find how to change it either in the application or on the website. I would like to receive letters in Ukrainian, and if it is not available, then in English. Thank you.

2
V
Runaway Baby
1 year ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
posted in Your account, favorites and playlists

Why is Taylor Swift have double Folklore albums ?

Hi !I find on discography of Taylor Swift  two albums Folklore ,and two albums Folklore (deluxe version) . I understand that is one album Folklore and other Folklore (deluxe version),but why they are double !?Two have sign Explicit and two don't have E .Edition is 24.07.2020.This album have 59.469 fans  Explicit This have 56.458 fans Explicit This have 20.800 fans  This have 2.003 fans 

3
Leonídia.Deezer
Community Manager
8 months ago
Y
Tiny Dancer
YuliveeTiny Dancer
asked in Your account, favorites and playlists

wann habe ich meinen Deezer Account erstellt?

Hallo zusammen, ich würde gerne herausfinden, wann ich genau mein Deezer Account erstellt habe, finde aber unter meinem Profil keine Anzeige. Könnt ihr mir da weiter helfen?MfG Yulivee

1
Nina Nebo
Deezer Legend
3 months ago
A
Runaway Baby
Ankeresther AnkerRunaway Baby
asked in Your account, favorites and playlists

koppelcode

Ik ontvang mijn koppel code van t mobile niet

1
awesomemac
Deezer Legend
1 year ago
M
Runaway Baby
michelleabelleRunaway Baby
asked in Your account, favorites and playlists

How does Playlist "Fans" work?

Does anyone know the criteria of a “Fan" on a Playlist?I am happy that my Taylor Swift playlist has 1163 fans but what does that mean, that that many users have listened to it once? added it to their own playlist? have to listen to it all the way through?  

1
Nina Nebo
Deezer Legend
16 days ago
S
Runaway Baby
StooRunaway Baby
asked in Your account, favorites and playlists

expired giftcards

I have card codes that expired during covid. Totally forgot about them. Is there anyway I can still redeem them?? Thank you. 

1
Noam Asulin
Deezer Legend
1 year ago
N
Tiny Dancer
Naeidy.Schulz.NTiny Dancer
posted in Your account, favorites and playlists

Add podcast episodes to user playlists

Add podcast episodes to user playlists Me gusta combinar música con mis episodios favoritos del momento en una playlist cada semana, eso lo hacía con Spotify, por favor me gustaría que esa opción estuviera en Deezer puesto que estoy provando Deezer premium pero si no se puede entenderé y regresaré a Spotify. 

0
N
Tiny Dancer
2 years ago
K
Runaway Baby
kristof.mertensRunaway Baby
posted in Your account, favorites and playlists

Cancelling my account

HelloPlease cancel my account from today. kristof.mertens@smetgroup.be

1
A
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE