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One Hit Wonder
April 27, 2018
Answered

Deezer won't play??

  • April 27, 2018
  • 19 replies
  • 557 views
Hello, Just went to play as normal but wont play ?? please help !!
    Best answer by Norm Brochno

    Hi Rudi,

    Thanks for the info. I did get it figured out. It did have something do with the wi-fi, as well I had a faulty SD card. Anyway, it's been working great since.

    Norm

    19 replies

    July 17, 2021

    Hi @djbetho 

    I also use Big Sur. Safari and Chrome -> Deezer works in both browsers without any problems.

    July 17, 2021

    I use Deezer mainly on a MacBook pro and a M1 and it works fine including a browser in safari and firefox. Have you been able to get it sorted now @djbetho ?

    Guitar Hero
    July 17, 2021

    Hey Logan_A, no luck so far. It’s weird, able to play through DJ software but no go using app or any browser. Big drag because I really like Deezer.

     

    July 17, 2021

    Sorry to hear that @djbetho . The app and web browser loads everything from Deezer, but a track just won’t play, is that right?

    I guess you’ve tried the usual rebooting your mac and router? It might also be worth contacting Deezer Support , detailing as much as possible and see if they can come up with any solution.

    Guitar Hero
    July 17, 2021

    Logan_A, tracks load but won’t play. Other curious thing is that it doesn’t show the full length of the song, typically 3:10. Did everything you suggested EXCEPT rebooting my router. Not sure if I mentioned this but the issue appeared after I upgraded from Mojave to Big Sur two days ago. 

     

    FIXED! Rebooted in safe mode and ran a disk repair in disk utility. Eureka!!

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    July 19, 2021

    Thanks a lot for sharing your solution with us, @djbetho! Amazing that you can finally enjoy Deezer in your Mac. You basically repaired the disk permissions and that helped the app. That's super helpful to know!

    July 19, 2021

    That’s great @djbetho , I’m glad you got sorted. That was a strange one. 

    One Hit Wonder
    June 24, 2022

     

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    June 24, 2022

    @wat1176 

    Do you have a question?

    The message you can see in the screenshot tells what’s the problem. Your Deezer account is being used also on another device and they can’t be used at the same time. 
    If you like to use Deezer at the same time on several devices you need to have family abo or an individual plan for each device. 

    [he/him] Deezer is music, but Deezer and Sonos is party !