can't download podcasts

just wanted to point to users that more than one platform started with this nonsense, notably a YouTube music also requires now a premium to offline content. Not that I agree with Deezer doing that.. it's another way of industry trying to make money out of users made content…

I’ve not been able to download podcasts for over a week. The answer been given about not all podcasts are able to be downloaded I don’t think is correct as I could up until the last week or so. Can Deezer confirm if this is a permanent change as if so I am going to have to cancel and use another provider I use podcasts when travelling when I don’t have internet access in order to stream

Same here. We're thinking of ending our subscription.

We are really annoyed - after being loyal premium family subscribers to Deezer - that they have now removed the download function for all podcasts (as of 16th November 2024). We love the music quality and algorithm on Deezer but listening to podcasts offline is one of the main features we used to use. We assume they're trying to push their own content. I bet we receive a reply here from Deezer with something along the lines of "some podcasts cannot be downloaded due to regional limitations" but this affected all of our podcasts... All mainstream and add supported from multiple countries... All stopped simultaneously. We wish they'd be honest to paying customers. 

I understand how frustrating that must be! If podcast downloads were working before, this could be a recent bug or a policy update. I recommend reaching out to Deezer support directly for clarification on whether this is a temporary issue or a permanent change. Hopefully, they can provide a solution so you don’t have to switch providers.

I've tried to ask Deezer multiple times, with different question phrasing any I consistently receive the same stock AI answer. When I then ask to have a reply from a human I receive a message saying that the chat is experiencing difficulties and they will pass my concern on to a supervisor. Nothing after that.

Still no response here from Deezer, I see. They just keep redirecting this issue to the page where they have ticked "answered" (although, it's clear from the responses on that page that they haven't answered it). So annoying and dishonest.

Could you please explain what kind of “different restrictions” you are talking about. I haven’t heard that anything changed in the law. 

​@Jaime.Deezer Could you please explain what kind of “different restrictions” you are talking about? I haven’t heard that anything changed in the law. 

Try on this new thread (I think Deezer are ignoring this current one as they have categorised it as "answered"): https://en.deezercommunity.com/features-feedback-44/why-cant-i-download-podcasts-79788?tid=79788&postid=246474#post246474

TBH, though, I think their dishonesty with this is a red line for me. I'd probably have understood if they had just notified their customers that they can no longer afford to support third party podcasts. I don't like giving money to dishonest organisations. So we're leaving.

It's happening to me. WTF!? All podcasts I'm trying are all download able in Spotify, but not Deezer...