Hello. I have been using deezer premium since november for 12 pounds. But lately I found out that I can pay 24 aed for deezer premium. But when I try to pay 24 aed, it wants me to pay 12 pounds again. It is twice expensive. Please help me someone.
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deezer premium
Best answer by Nina Nebo
Hi
I think that you have to change province or territory.
See more information in the link below
Or you can contact Deezer Customer Care:
1 person likes this
+14- Deezer Legend
- 5437 replies
- Answer
Hi
I think that you have to change province or territory.
See more information in the link below
Or you can contact Deezer Customer Care:
💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
1 person likes this
When I go with the link. Theres no change province button. Only payment button. And they are accepting the payment. But then returning it. It is as if deezer refusing me a premium membership. I dont understand what to do. I am trying to solve this problem for many days now. There support does nothing. It feels like the support agents are now hiding from me. They just never talk to me now. Before they were telling me to wait for some time or for a day. Now they just ignoring. I was paying with the same card for six month now. Bjt now they ask me to find another card. And another card still not working.
+7Hi, your subscription is active now.
Apologies for the inconvenience
Haha noo. I had to pay 12 pounds again for the premium. Your are liars for saying that i can get premium for only 24 dirhams. Just wasted my time. And nerves.
+7I am sorry to hear that. For payment issues you’ll need to contact our Deezer Support Team and one our agents will help with your request.
I’ll pass your feedback on your previous message about your customer experience contacting support already.
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