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lost premium access


Lost premium access

Best answer by Alfredo.Deezer

Hello @Santion5000 

We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

Thanks :) 

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2 replies

GropplerZorn
Deezer Legend
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  • Deezer Legend
  • 1211 replies
  • July 25, 2022

Hello there @Santion5000 

We’re going to need a little more to go on here. 


Alfredo.Deezer
Community Manager
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  • Community Manager
  • 812 replies
  • Answer
  • July 25, 2022

Hello @Santion5000 

We are sorry to hear that. I can see that you pay your subscription via Apple; if you have paid already and your subscription has not been activated yet, please contact our Customer Care team attaching the receipt of the last payment made, you can find it on the App store.

Thanks :)