Laptop with deezer is connected to stereo. I can only stop, skip and play the music I selected on the laptop, i cannot change the music via deezer connect on my telephone. Is deezer connect broke or do I something wrong?
Answered
why doesn't deezer connect work?
Best answer by Leonídia.Deezer
Hi
Unfortunately, this is a known issue and we are investigating the situation.
Sorry for the inconvenience.
+6Hi
Unfortunately, this is a known issue and we are investigating the situation.
Sorry for the inconvenience.
Welp… I thought I was doing something wrong until I found this thread. I have the exact same setup as the OP and I couldn’t figure out why Deezer Connect wasn’t working.
Seems weird that Deezer would roll out this feature when it doesn’t actually work.
Spotify seems to work flawlessly when it comes to remotely connecting. If I’m playing Spotify on any device and I open it up on another, it immediately asks me if I’d like to control the original device. Full music selection is available, skip, pause, volume control. It works perfectly.
Deezer needs to figure this out.
+6Hi
I'm sorry to hear that you're having trouble with Deezer Connect.
Our team is aware of these issues and is actively working on improvements.
In the meantime, we appreciate your patience and feedback.
If you have any further details or suggestions, please let us know.
After 1 year, the situation is the same. You are not a serious company, only pricing is at the highest level.
+1Definitely still a hit or miss with Connect, hope they introduce some fixes this year to the feature.
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