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Answered

subsription

  • 8 February 2024
  • 1 reply
  • 17 views

Dear,

we have a subscription to

Something went wrong with the previous payment and our subscription was cancelled. Can you reactivate the direct debit? so that we can have our subscription back?

Best regards

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Best answer by GropplerZorn 8 February 2024, 17:30

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1 reply

Userlevel 7
Badge +17

Hello there @Maco77 

just about everyone on the forums here are fellow subscribers such as yourself, and therefore do not have access to your account, or your billing information. I suggest you open a ticket with deezer support so they can assist you. The link is here→ https://support.deezer.com/hc/en-gb

you should also consider deleting your personal info from this public forum.