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One Hit Wonder
Diana Wamai
One Hit Wonder
Apr 18, 2022 2:37 PM UTC
Answered

Subscription

Hi there 👋🏿

I would like to confirm if the subscription for Kenya has really risen from$2.99 to $10.99. Thanks.

 

 

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Answer
Apr 18, 2022 2:59 PM UTC

Hey @Diana Wamai 

Many countries switched to US dollars while adjusting to 10.99. Unfortunately, this decision was made in the management at deezer. 😑

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8 replies

Anonymous
Answer
Apr 18, 2022 2:59 PM UTC

Hey @Diana Wamai 

Many countries switched to US dollars while adjusting to 10.99. Unfortunately, this decision was made in the management at deezer. 😑

    One Hit Wonder
    Diana WamaiAuthor
    One Hit Wonder
    Apr 18, 2022 3:55 PM UTC

    Oh okay. It is a sharp price increase from$2.99 to $10.99 per month I thought that was unusual and thought maybe it's a glitch on my account. Thank you for responding!

    Mr. Jahrami
    Hitmaker
    Mr. Jahrami
    Hitmaker
    Apr 19, 2022 2:50 PM UTC

    Doesn’t worth it right? I wonder why this sudden price hike.

    Gimme that beat
    Roadie
    Nkush
    Roadie
    Apr 20, 2022 10:59 AM UTC

    Please help me I want to undo my subscription 

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Apr 21, 2022 11:16 AM UTC

    Hey @Nkush please contact our Deezer Support Team and one of our agents will be able to help.
    Thanks :)

    Roadie
    Red Zeppelin VN
    Roadie
    Apr 27, 2022 11:33 AM UTC

    Hey @Nkush please contact our Deezer Support Team and one of our agents will be able to help.
    Thanks :)

    Hey. Are you have managers with knowless of russian or ukrainian language? I have a problem with changing my subscription and need a help, but my English is very-very bad

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Apr 27, 2022 12:33 PM UTC

    Hello @Red Zeppelin VN we don’t, but you can always contact our Deezer Support Team and one of our agents will be able to help with your request, don’t worry about your English. 
    You can always use Google translate and that should be enough to understand the problem and help you.
    Thanks :) 

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