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One Hit Wonder
Nemo222
One Hit Wonder
May 12, 2022
Answered

request for subscription canceling

  • May 12, 2022
  • 1 reply
  • 21 views

Hi, please advise, i canceled the subscription around 4 months ago and still deduct subscription fees till now? !!!

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Best answer by Jaime.Deezer

Hello @Nemo222 i am sorry to hear that.
Please contact our Deezer Support Team and provide all the information related to the charges that you mentioned and one of our agents will be able to investigate and let you know why you are still being charged.

Thanks :)

1 reply

Jaime.Deezer
Community Manager
Jaime.DeezerAnswer
Community Manager
May 13, 2022

Hello @Nemo222 i am sorry to hear that.
Please contact our Deezer Support Team and provide all the information related to the charges that you mentioned and one of our agents will be able to investigate and let you know why you are still being charged.

Thanks :)

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