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request for subscription canceling

  • May 12, 2022
  • 1 reply
  • 19 views

Hi, please advise, i canceled the subscription around 4 months ago and still deduct subscription fees till now? !!!

Best answer by Jaime.Deezer

Hello @Nemo222 i am sorry to hear that.
Please contact our Deezer Support Team and provide all the information related to the charges that you mentioned and one of our agents will be able to investigate and let you know why you are still being charged.

Thanks :)

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Jaime.Deezer
Community Manager
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  • Community Manager
  • 5271 replies
  • Answer
  • May 13, 2022

Hello @Nemo222 i am sorry to hear that.
Please contact our Deezer Support Team and provide all the information related to the charges that you mentioned and one of our agents will be able to investigate and let you know why you are still being charged.

Thanks :)