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One Hit Wonder
January 10, 2018
Answered

Prevent family members switching profiles

  • January 10, 2018
  • 33 replies
  • 1718 views
Hi,

I've just subscribed to Deezer family

I would like that each profile will login directly to his profile and not be able to switch to other profile

Is it possible ?

Thanks
Best answer by mhomer182
@Zvf I don't think it's possible. Your subscription is one account and the profiles are part on the one account. Therefore each device will use the same login and password. There is no way to restrict switching profiles.

33 replies

Leonídia.Deezer
Community Manager
Community Manager
January 17, 2025

Hi ​@piatopia! Thanks for your message!

It’s definitely something that could improve the parental control experience. I’ll be sure to pass it along to our team.

I really appreciate your input.

Roadie
March 31, 2025

I can't believe after 7 years of requests a basic PIN to switch accounts hasn't been implemented. 

This is necessary for a family account, in my opinion.

Roadie
March 7, 2026

Logic that all profiles could be admins is crazy. Switching to independent account cause losing all parental control fictionality. 7 years…..