Hi,
My deezer can't accept payment.
It was on an auto payment and then it brought a.message that payment plan has changed. Since then I can't pay.
Please help as I have so many playlists and favourites in my account.
Best answer by Nina Nebo
View original
+12
Hi
On which device are you having this issue?
Can you reinstall the app?
Check that your payment method is updated from the website, not the mobile app!
Here is more info on how to do it:
https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments
or you can contact Deezer support in link below
Submit a request or Chat
https://support.deezer.com/hc/en-gb/requests/new
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
