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payment declined

  • July 22, 2022
  • 1 reply
  • 54 views

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I won't let me pay my subscription with a new card

Best answer by Jaime.Deezer

Hey @bigtyesr please contact our Deezer Support Team and one of our agents will check your account in the system and let you know if there is any problem with your card.
I also recommend to check the following info in our community: 

Thanks :)

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1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • Answer
  • July 22, 2022

Hey @bigtyesr please contact our Deezer Support Team and one of our agents will check your account in the system and let you know if there is any problem with your card.
I also recommend to check the following info in our community: 

Thanks :)