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bigtyesr
One Hit Wonder
Jul 22, 2022 2:36 PM UTC
Answered

payment declined

I won't let me pay my subscription with a new card

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    Jaime.Deezer
    Jaime.DeezerAnswer
    Community Manager
    Jul 22, 2022 3:35 PM UTC

    Hey @bigtyesr please contact our Deezer Support Team and one of our agents will check your account in the system and let you know if there is any problem with your card.
    I also recommend to check the following info in our community: 

    Thanks :)

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    1 reply

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    Jul 22, 2022 3:35 PM UTC

    Hey @bigtyesr please contact our Deezer Support Team and one of our agents will check your account in the system and let you know if there is any problem with your card.
    I also recommend to check the following info in our community: 

    Thanks :)

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