My Deezer account is being used by someone else

Hello @DJ Kris Szanto 

I'm sorry to hear that. I've already unlinked the possible connected devices to your account. Also I've sent you an email with a link to reset your password. Please delete the app, download it again and reset your password before connecting and everything should be OK,

Enjoy Deezer!! 

Hello deezer, 

i received that from 2weeks ago,

i don’t have any other devices  (from my side) connected in the same time.

why is still like that? I can’t listen !! I’m customer from now 15years and it’s the first time like that! 
it’s not possible, 

and I would like to change my mail adress, how can i do that? 
to make a refresh about my mail and. Passe word…

please let me know

see you soon 

Hi @pierrickdurand I am sorry to hear that.
I’ve made some adjustments in your account and also sent you a password reset link.
Please click on that link, proceed to change your password and login again.
That should fix the problem :)

Every time i try to use deezer it say someone else use it. I change pasword and again it hapens after 30 sec. What is the problem? I cant use it and i dont think anyone can crack my password after 30 sec

Hey @Radovanović.Jovica can you please login to you account from a computer and proceed to reset your password one more time? 
If the problem persists after that please let me know.
Apologies for the inconvenience

I'm having the same issue - every time a song ends I get this error even tho the only linked device is my phone which isn't using Deezer. Can you please reset all my logins? (Its insane a user can't do this themselves...)

Hey there @Vakuchie, if changing password did not help, then please contact our Support here! 

Thanks 

I keep getting a message saying my account is being used on another device when it isn't and now i can't listen to any of my music

Hey @scott5507, 

try following the steps in this article 

if you continue having the problem please contact our Support here! 

Hello deezer, 

ive the same problem,

apparently someone use my profil, I already had this problem 10month ago….can you fix it?? It’s really annoying.

Your network is it secure? I’ve lot of doubt now and to be honest I’m thinking to go to Spotify.