My Deezer account is being used by someone else

Hi @katmag I’ve done the corresponding adjustments in your account and also sent you a password reset link to your email. Please click on the link and proceed to change  your password. Then login again.
That should fix the problem

Can in the future any extra members be verified by me as admin on my account? When I looked earlier there were two random people in my account micah and something else, 

I keep seing this message:

Your Deezer account is currently being used on another device or page.

I removed all devices (down to 0 devices) re-logged into my account from my iPhone and MacBook Pro but still get the same message.

I’m paying £17.99 for a family account but I’m told that I cannot play anything. Ennoying.

Thanks for your help.

Hi I keep getting tracks save in my favourites and my just heard music has tracks on it that I have not listened to

I don’t think you can do that at the moment but is a good idea to suggest in “request a feature”.
What you can do is to follow the steps in the following article in the community: 

Hi @mathieucreasap @Nicholas.Harrigan I’ve made adjustments in your account and also sent you a password reset link to your email. 
Please click on that link and proceed to reset your password. After that login again.
That should fix the problem.
Apologies for the inconvenience.

Dear @Jaime. it worked for me, thanks for your help!

HELLO

There is some bug on my account.

My music stop playing every few seconds with note that my account is active on another device at the same time.

I always click continue, witch should stop streaming music from other device, but it is not working and in 10 sec it stops again.

I tried to check all my pc + I have changed my password.

Still it is not working.

can you please check what is going on?

Thank you in advance.

Kind regards

Stefan  

Hi @stefan zifcak I have killed session in all devices where the account could be opened and I sent you a password request link to your email. Please click on the link and enter a new password. Then login again.
That should fix the problem 

No one else is active on my account.  I just reset my password and same problem is occuring.  Please help.  Thanks