My Deezer account is being used by someone else

Hi @Miguel Miranda I am sorry to hear that happened with your favourites.
I have killed session in all devices where the account could be open and I sent you a password request link to your email. Please click on the link and enter a new password.

If the problem persists, do not hesitate to contact me again. 

Why is there music i've never listened to, by artists I've never heard of in my favourites list. What is the point of a favourite list that is full of music I don't want? I understand that this may occur with a free service, but not one that I pay for.

Hi @Quinn I am sorry about that.

I have killed session in all devices where the account could be open and I sent you a password request link to your email. Please click on the link, enter a new password and login again.

If the problem persists, do not hesitate to contact me again.

Thanks @Jaime.

Much better already. Appreciate the help!

I keep seeing songa added into my favourite list that were not added by me. I delere them and then new songs come up. Today I have 12 songs that I have never heard off. I have changed my password, but this keeps coming back

Hi @matamatisi I have killed session in all devices where the account could be open and I sent you a password request link to your email. Please click on the link and enter a new password.
That should fix the problem :)

i dont have any other connected devises or active app..

all unlinked.

why is dezzer site breaking all the time the music?

what to change what can i do?

thank you

slashchat

Hi @Mijo Ljubicic I am sorry to hear that.
I have closed session in all devices where the account could have been open and I sent you a password request link to your email. Please click on the link and enter a new password.

If the problem persists, do not hesitate to contact me again.

Recently I get a notification that I'm using my account on another device while I'm listening to my list, and the list stops and changes to a random stupid list on deezer,

This is becoming very annoying

How can I fix this problem,

P. S  I'm only using my account on my phone app, no other device 

Hi @osama Seba I am sorry to hear that.
I’ve made some adjustments and clean up in your account and also sent you a password reset link to your email. Please click on that link, proceed to change your password and login again with your new details.
That should fix the problem.
Let me know if it works