My Deezer account is being used by someone else

Hey @aitutaki0815 @Guy-zmo @Ayanix Otida 
I have killed session in all devices where your account could be open and I sent you a password request link to your email. Please click on the link and enter a new password.
That should help to fix the problem.
Thanks :)

Hey @aurelink @JasminSophia 
I have killed session in all devices where the account could be open and I sent you a password request link to your email. Please click on the link and enter a new password.
That should fix the problem.
Apologies for the inconvenience

I have the same issue as many others have reported. This is really worrying and Deezer should improve the security options for users. 

I have already changed my password, but it is still happening. Please logout all other sessions on my account that could be active somewhere.

Thanks.

Same with me, someone has been using my account but I don't know who. On my recently played list, there are these songs that I've never listen to. I've reset my password but it keeps on happening.

If you could logout from all devices or try and fix the problem  that would be great.

Thanks

Hello @Jaime. 

It seems that you can help me…

I have the same issue that all previous message, another persorn is using my sesion.

I changed my pasword, disconnect all devices, but the problem is still present, could you please help me ? 

Thanks in advance for your help !

@Jaime. thanks

I hope this will fix this.

I reseted password already in advance and changed email account.

Now I have tons of weird Music in my “just heard” or recently played” list, and also recommendations for me are way from my style of music and I can not use this feature.

Question:

How can I reset and delete my “recently played/just heard” songs without deleting my other really created playlists? there is no option to do so, as with my own created playlists which I am allowed to delete

also: how can I reset my “suggested” music and begin from start again?

Hi I seem to have exactly the same problem. I have removed the only other device I knew was connected to my account and reset my password, but I still get Hmmm Someone else must be listening. Can you help? 

Hello. I'm having the same issue. I just rest my password and it's still happening and it says I only have one device connected. Any help would be greatly appreciated

@aitutaki0815 I am afraid you can’t delete your recently played (rather than ban them if they play in your flow) neither reset your suggested music.

Our developers confirmed this isn't planned for at the moment. If this changes in the future, we'll be updating this topic in the community.

At the moment, it's better to polish the feature with more input: more favourites, more tracks 'not recommended', etc.

Thank you for your support and understanding

Hi, I think that I'm facing the same problem as Pierre. Could please someone of deeZer verify it for me?