My Deezer account is being used by someone else

I’m getting this message second time. Seems like someone is trying to use my account. What to do?

@Lucychant I am sorry about that. I have closed session in all devices where the account could be open and I sent you a password request link to your email. Please click on the link and enter a new password.
if the problem persists, please let me know.
Thanks :)

My account is being used in another device.I’ve already reset my password but the problem persists

I have been having this exact same issue for the past few days. I changed my password today but the issue still persists :( 

Hi @Jaime. I have the exact same problem than Cesar Marshal. It's shutting my music down, I've changed my password but there is still someone using my account. Could you help?? 

Good day. I am using the Deezer 4.32.20 version, and from what I can see this issue has been going on now for a couple of years. 

Every time reseting users accounts is not the source of this problem. I have a very good anti virus, and I do adhere to the recommended security policies. I do not link my social accounts to my apps, neither is my passwords the same.

This is really REALLY frustrating. I have logged a call this morning, and the response was change my password, which i did a few weeks ago.

But just to entertain you guys I still changed my password.

I just have 1 question, if I have Deezer installed on 2 devices, why is it that only 1 device is listed on my profile?

I tried to logon with my mobile number in order to post this, and it didnt allow me, because the verification process isn’t working. 

Why does does this have to be so painful to have a Deezer subscription? Maybe I need to check out alternatives.

Hi @Cesar Mantilla The problem has been fixed.

I have closed session in all devices where the account could be open and I sent you a password request link to your email. Please click on the link and enter a new password.
If the problem persists, please let us know.
Thanks :)

Hey @JoshuaSXM I just did the same maintenance I did to the other user’s account. Please click on the link I sent to your email, reset the password and log in again.
That should fix the problem.
Thanks 

Hi @Mel33 sure I can help as we can close all sessions from here, which I did. Now, please follow the link I sent you via email to reset your password. After doing that Login again with your new password.
That should help to fin the problem.
Thanks :)

The sam Ething happens to me. I even see not my devices. I already reset the password and issue appears again. This is serious security breach. Please help. Thanks