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One Hit Wonder
Attila Asztalos
One Hit Wonder
October 20, 2022
Answered

in-app package switching

  • October 20, 2022
  • 1 reply
  • 42 views

Hy Deezer!

i’m Attila, and my problem is very simple.

A few days ago i changed in the app from Premium to Family.

the monthly fee was immediately deducted by Apple, but the app still running premium. 
how long is the transition? and what else can i do?

 

thank you to the answer,

i love Deezer

best regards

Attila

xxxxxxx@gmail.com

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    Best answer by Jaime.Deezer

    Hello @Attila Asztalos please contact our Deezer Support Team and one of our agents will be able to help.
    Apologies for the inconvenience

    1 reply

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    October 21, 2022

    Hello @Attila Asztalos please contact our Deezer Support Team and one of our agents will be able to help.
    Apologies for the inconvenience

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