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I see a withdrawal from Dir Market-Continuity


  • Runaway Baby
  • 2 replies

Hi, I have a Deezer subscription, and I was checking my payments. I now see monthly withdrawals/payments to Dir Market-Continuity, does anybody know if that is still the correct name of the payment of the subscription? 

It also says: Google*Google Play app G.Co/Helppayä IRL 

Does anybody recognise this? 

 

Best regards, Nic

Best answer by Nina Nebo

 

Hi ​@Nic3 !

 

Maybe you should contact Google play, see link below

https://support.google.com/googleplay/answer/2851610?hl=en

https://support.google.com/googleplay/?hl=en#topic=3364260

 

or contact Deezer support / Chat team

https://support.deezer.com/hc/en-gb/requests/new

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3 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5013 replies
  • Answer
  • March 11, 2025

  • Author
  • Runaway Baby
  • 2 replies
  • April 15, 2025

I thought that I pressed 'help' button in Deezer it's self and now this place is not a place where I can be helped. That seems ironic ;). 

 

Can you show me / help me explain what you see when your subscription is payed? 

 

:) thanks anybody! 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5241 replies
  • May 2, 2025

Hi ​@Nic3 you are subscribed to Deezer via Google, and they monthly charge is via Google Payments. That’s the reason why you see that in your monthly payments/invoice.
If you have any further questions please let us know
Thanks


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