One Hit Wonder

Answered

How do I change the country of my Deezer subscription?

Forum|Forum|7 years ago
January 3, 2019
132 replies
13583 views

Hello! How can i change my country? I don't want see music that recommended for my country

Best answer by Pia.Deezer

Hello @sampasquier Happy New Year :slight_smile:

I just checked your Deezer Family and I was able to see that your subscription was started whilst being in Norway, which is why you are getting charged in this currency. To change the country settings, please cancel your current subscription:

Please take a PC or Mac (not mobile phone or tablet) » open internet browser Chromecast, Firefox or Safari » log into your Deezer account » click on your profile in the top right corner » click on account settings » My information tab » Manage my subscription » click on Cancel subscription

Once your Deezer account reverts to the Deezer Free version on 15/01/2020, you can activate a new subscription on the same Deezer account whilst being in Switzerland. You will then have access to the Deezer Switzerland music library and will get charged with the corresponding currency.

Please also bear in mind that you need to use a local payment method (payment method issued in the default country).

Please let me know if you need any further help.

Show previous replies

D

Diana.Escobar.Cardenas

Roadie

I came to Canada for a couyof months and my Deezer now show music from here and I want to keep playlists and suggestions from Colombia, is it because I change the country in my App Store? What can I do?

thanks!

Flo.Deezer

Ultimate Superstar

Hi @Nanoosh unfortunately you have to cancel it yes, but all the music will be the same. See above for more info 😉

B

Beybing.Beybi.Powder

Roadie

Cancel subscription then re-subsbcribe and pay again eventhough I just recently renewed mu sibscription?

Rafael.

Ultimate Superstar

Cancel subscription then re-subsbcribe and pay again eventhough I just recently renewed mu sibscription?

After canceling you have to wait until your account is free again. Then you have to subscribe from the country of origin.

P

patnam62

Roadie

The recommendations bring me a to of French stuff and only French podcasts. I opened the account in France, but I want to have the recommendations in English. I don't live in France anymore. Thanks for your help.

Rafael.

Ultimate Superstar

You have to cancel your current account and subscribe again from the country of origin. the country is set automatically, depends on of your ip.

Flo.Deezer

Ultimate Superstar

Hi @patnam62 please see above how to change country in your account 😉

A

Alexander.Tombrink.Tapia

Roadie

Ever since I visited Chile my charts music is all from Chile, even though I live in UAE. How can I change this?

Rudi

Ultimate Superstar

Hi @Alexander.Tombrink.Tapia

I can see that your account is indeed set out to Chile, so please see above on how to change the country.

O

Oxytocin

Roadie

It's 2018, strike that, 2019. Someone please give me a technical answer on why the hell I can't set my country manually. I don't mean saying this is the process, cause it's not enough. I just do not want to see any songs from my current country. That simple. Somewhere, there is a string of data that needs me to un-, then re-subscribe to get it changed? Really? I'm from Hungary, and I really don't enjoy Hungarian music. Is there any way i can filter it out at least? Or do I have to fly to the states and subscribe from there to get my current, awful suggestions gone? Awesome service 5/7.

Edit: I understand that different countries give me different music catalogues, and subscription prices. Let me choose one, and I'll gladly shell out the money for it. Or at least let me filter out country specific recommendations, like a sort of "deezer international mode".

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