Skip to main content
One Hit Wonder
Zveropanda
One Hit Wonder
January 3, 2019
Answered

How do I change the country of my Deezer subscription?

  • January 3, 2019
  • 132 replies
  • 13583 views
Hello! How can i change my country? I don't want see music that recommended for my country
    Best answer by Pia.Deezer

    Hello @sampasquier Happy New Year :slight_smile:  

    I just checked your Deezer Family and I was able to see that your subscription was started whilst being in Norway, which is why you are getting charged in this currency. To change the country settings, please cancel your current subscription:

    • Please take a PC or Mac (not mobile phone or tablet) » open internet browser Chromecast, Firefox or Safari » log into your Deezer account » click on your profile in the top right corner » click on account settings » My information tab » Manage my subscription » click on Cancel subscription

    Once your Deezer account reverts to the Deezer Free version on 15/01/2020, you can activate a new subscription on the same Deezer account whilst being in Switzerland. You will then have access to the Deezer Switzerland music library and will get charged with the corresponding currency.

    Please also bear in mind that you need to use a local payment method (payment method issued in the default country).

    Please let me know if you need any further help.

    132 replies

    Show previous replies
    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    March 6, 2022

    Hello @i_ancestor the new currency for subscriptions in Nigeria is dollars. 
    Apologies for any inconvenience this may cause.

    Roadie
    i_ancestor
    Roadie
    March 8, 2022

    Please @Jaime. is there any plans to amend that and put it back in Naira?

    Because it's pretty much expensive to subscribe in Dollars. 

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    March 8, 2022

    @i_ancestor not at the moment, we have switched to dollars in a couple of countries and there is no plan in the short term to switch back to local currency.
    Thanks :)

    Roadie
    joyce_division
    Roadie
    March 8, 2022

    Hi! I registered on Deezer while being based in Russia, and my subscription is tied to my rubles card. I understand your decision to leave the Russian market as I also wholeheartedly condemn the war against Ukraine. That said (even though it’s strange to think about such minor issues in this context), I thought it would be possible for me to cancel my current subscription and activate a new one with an American card, as was recommended here? I can’t see this option at the moment and would really appreciate your help. Thanks!

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      March 9, 2022

      @joyce_division where are you based now? America? 

      Roadie
      Adrien C
      Roadie
      March 9, 2022

      Hi @Jaime. 
      Same here. I’m in France, can you change it please ?

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      March 9, 2022

      Hey @Adrien C please get in touch with our Deezer Support Team and one of our agents will be able to help.
      Thanks 

      Roadie
      joyce_division
      Roadie
      March 14, 2022

      @Jamie hi. yes!

      Hitmaker
      Greg.Zuccarini
      Hitmaker
      August 6, 2022

      Why do you have a country selector on your adroid app (not on Win10 Chrome browser) yet per above you have the country defauletd to your subscription origin?

       

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      August 7, 2022

      Hi @Greg.Zuccarini we have our country selector tool to offer Free and paid subscribers the possibility to change their country recommendations. However, the default country will still be the one where you are paying your subscription.
      More info here: https://support.deezer.com/hc/en-gb/articles/360012847878-Changing-your-country-recommendations-on-Deezer

      Show more replies
      TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement