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How do i 'add to queue' or 'play next'?


Userlevel 3

When I'm jus t listening to music I like to scroll through songs I like and queue them up to play. 

I can't work out how I do this, what am I missing?

 

I'm using the Android version (v6.2.30.88)

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Best answer by Anonymous 11 July 2021, 09:47

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Userlevel 3

The actual situation

When I want to hear a specific song, I can’t queue it, so I have to press play, which stops flow. After hearing the song, I have to go back to Deezer and restart flow. 

 

What I want….

As a user, I want to put flow on in the morning and occasionally add a few songs to the queue, and have flow continue automatically afterwards, so I can go about my day enjoying music.

 

 

 

Userlevel 3

Attention: ‘Play next’ oder ‘add to queue’ do not work with mixes (artist or genre).

It also doesn't work with flow and dynamic lists (e.g. Sunday chill, daily, My top month).

This is not a bug, it is by design. :smirk:

One man's feature is another man's bug.

I would ask "why would you want to prevent queue management in certain scenarios?"

This must be "we deprioritized building this feature", rather than "we reviewed the request and decided it should not be included".

Userlevel 2

I really hope they add this feature ASAP! It was one of the best features of the UX on Spotify and I’ve recently migrated over from that service. I HATE to support Spotify, but if the queue isn’t added to Deezer in the next 3 months I’ll have to go back to Spotify. I feel like I’ve gone back to 2013 for crying out loud… 

Userlevel 1

Well that’s disappointing. I legit thought this was a bug or something.

 

Any plans for a proper fix?

Userlevel 1

I’ve been evaluating Deezer and competitors as a possible Spotify replacement as well, and just wanted to chime in with the feedback that the inability to “Play Next” during flow and mixes is the main reason that Deezer is going to lose out to other options in my case. Being able to “take requests” and select the next song during an extended listening session at home is a really valuable feature that, for instance, both Spotify and Tidal have. Tough to give that up.

Userlevel 3

Hell. Just searching through this forum, you can find this exact issue going back years, with Deezer calling it “intended behaviour”. 

 

 

Userlevel 3

This is such stupid design. Stop trying to predict what users wants to hear but give them control at any time. Flow is great but allow users to add/edit without stopping the experience.

 

Tell your product manager it’s not a bad thing to get inspiration for features from Spotify and Tidal. Don’t try to reinvent the wheel. 

Userlevel 1

I've searched the community and see that queue management features have been on the roadmap for 3 years without any progress. This is a deal breaker for me. Maybe I'll revisit when there's better UX in the future.

Userlevel 6
Badge +3

Hello @Xander 

Thank you for your feedback, we hope that we can add this feature to Deezer very soon  :nerd:

Bump! Gonna fix this during our lifetime? If it's not fixed until my subscription is out, I'm out too.

Userlevel 1

Why?   You can't be driving customers away with this simple request??  Can you??   My god all I want to do is add a song at any given time of the day when listening to your app.......I don't get it......

Userlevel 1
Badge

New Deezer user here.

I use the it in Android and iPad.
In iPad it always  allows me to add songs to the queue, by the “Play next” and “Add to queue” context menus.
For the exact same queue in Android, these “Play next” and “Add to queue” do not exist.

What’s the reasoning behind this decision?
What are the benefits of limiting the user possibilities, once you already have that feature developed and working?

I usually like to discover new artists by using Flow or listening to playlists.
While listening, if I like some artist, I check their discography and I like to include other songs or a full album to the queue.
This makes the finding of new artists or albums an enriched and pleasant experience, because you are not limited exclusively to the suggestions, you include your own preferences in between.  

Currently, while using Android, I avoid Flow.
And I don’t play directly playlists because I’m afraid it will block these features.
What I do is adding the songs of the playlists to the queue instead.

But if I listen to that same queue in iPad, when I’m back in Android, the “Play next” and “Add to queue” get lost again.
I have to confess it’s getting a bit annoying and even frustrating…

By the way, I found in this forum and in reddit multiple complains related to this topic.
Is this normal? Or it’s a sign that Deezer do not really care about the users feedback? 

Userlevel 3

Hi @Jaime. I don't think casting affects this (or rather I assume casting has the same problem because when I cast, the Chromecast just does what the app tells it to do).

 

Here's what I just did: I was listening to a song and Deezer built a playlist off it. As I was scrolling down I say Kyoto by Phoebe Bridgers and though "I like that, haven't heard it in a while, I'd like to listen to that next" - I can't do that. When I tap it, it starts playing immediately. 

As it was playing I hit the "play song mix" feature, and it stopped Kyoto and started playing a related song -- it's not hard to imagine that I wanted to listen to the rest of that song -- it's kinda implicit in why I chose to play the song mix. 

So while the first related song was playing I went back to "my top June" and found a song to listen to, but all I can do it play it now -- whereas what I want is 'play next'.

I've seen an 'add to queue' menu item appear -- I've not worked out under what conditions it shows up, but surely it should always be there?! You know what it does? It adds it to then end of the queue; a queue of semi-random songs that Deezer generated for me - I'm not saying that's not a great feature, but I can't add the song I just picked onto the top of the queue. 

Honestly, I can't quite work out what the Product Managers are thinking, cos none of this UX makes any sense at all. You've done the hard work getting the licensing, building the app, and the market; but (sorry) the UX sucks!

How do users give feedback to Deezer?

Userlevel 1

Can you elaborate on the reason why you would not want to add a feature?
It does not change much, it just add a possibility for users.

 

What is the idea behind it?

Userlevel 7
Badge +7

Thanks for your honest feedback @why123321. I’ll pass it to our devs. :nerd:

Userlevel 1

I really don’t understand I have been using deezer for years but it is becoming so annoying that I am thinking about changing to spotify.

While we party with friends, we need to use a Spotify phone because we like to launch an automatic mix and add music during partying.

Pleeease add it!!!

They are hot mess and can't handle their own code, it's not “by design” :’D

Hey @Jaime. , I agree with what have been said here. 
While using Deezer on desktop app, if I search for a specific song and play it, it automatically set the “mix” mode on, therefore I can’t search for another song to add it to the queue. 
This is very annoying when using Deezer with friends that want to add their favorite songs to the queue. 
I can’t disable the mix mode auto setting up when searching a song. 
Thanks

Attention: ‘Play next’ oder ‘add to queue’ do not work with mixes (artist or genre).

It also doesn't work with flow and dynamic lists (e.g. Sunday chill, daily, My top month).

This is not a bug, it is by design. :smirk:

“Add to queue”  works for me, but not when I’m casting to Chromecast!  It’s still annoying because I can’t use it to play music for friends which is the only time I would want to queue.

Userlevel 3

I can't believe this hasn't been built yet. 

I've got another (obvious) user case... 

 

Deezer gives me notifications that songs have been released. 

I look at the first, and start playing it. 

I then move to the second and don't have the ability to say 'play that next'.

 

I mean this isn't rocket science!

 

Userlevel 1
Badge

When I'm jus t listening to music I like to scroll through songs I like and queue them up to play. 

I can't work out how I do this, what am I missing?

 

I'm using the Android version (v6.2.30.88)

It is simple to access and manage your Play Queue on Deezer

1. Go to Deezer from your home screen and log into your premium account.

2. Tap the three dots icon next to the song.

3. Select Add to queue pr Listen Next and it will be immediately added to your current queue.

Maybe this post can give you a clear picture about Deezer queue. And you can add songs to queue, clear queue, and change the order on the queue. 

Hi @Hairless Ape can you let me know if this happening while Casting? If that if the case, we have not developed the feature yet.
Thanks 
 

Its been a year. It cant be that hard to add. I've loved using yalls app transitioning from spotify but this is kind of a deal breaker

Userlevel 4
Badge +1

Hi @Ganon, like I mention before we don’t have plans to add this feature in near future.
So the best is to keep collecting feedback from our users to understand which are the most wanted features to develop like the Flow Genres that we have just realased.

This issue already has around 100 votes and is crucial for Deezer, as it’s rebranding itself as a more social platform. Without ‘Add to queue’ of ‘play next’ you can’t use Deezer at parties at all.

 

Ahhhh this isn’t good. Love the hifi, I’m investing in a Dac and adding it to my hifi system.  But if I cannot “DJ” my Playlist without having to hover over my phone every time a song ends , I won’t be renewing my so called “premium” subscription. 
Try listening to your users (Deezer) S.M.H. 

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