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When I created my account it said that I can get a month free of premium so I added my card like it asked and instead of giving me a month free before charging me it just charged me the price. What do I do now?

Hi @ben.cockerell12 , thanks for your message.
Can you confirm if you have more than one Deezer account?
​​​​​​​​​If your answer is yes, please be aware that if you have already benefited from a promotion (Free Time) in another Deezer account, you are not entitled to a new promotion.
These promotions are for new subscribers only.

Hi @Leonídia.Deezer no this is my only Deezer account 

Hi @ben.cockerell12, I checked your Deezer account again and noticed that you subscribed via Apple. So, I suggest that you contact the Apple support team to clarify why you were unable to access the respective promotion.
To contact Apple support - reportaproblem.apple.com or call 0800-761-0880.

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