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One Hit Wonder
Caroline C
One Hit Wonder
Jul 15, 2022 5:05 PM UTC
Answered

Deezer not working. Again

My Deezer says I can only get free. Although I pay. Wheres my music. ? 

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    Jaime.Deezer
    Jaime.DeezerAnswer
    Community Manager
    Jul 19, 2022 5:16 PM UTC

    @Caroline C please get in touch with our Deezer Support Team and one of our agents will be able to check your account in the system and help with your request.
    Thanks

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    3 replies

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    Jul 19, 2022 5:16 PM UTC

    @Caroline C please get in touch with our Deezer Support Team and one of our agents will be able to check your account in the system and help with your request.
    Thanks

    One Hit Wonder
    lina.melo1
    One Hit Wonder
    Jul 19, 2022 8:28 PM UTC

    That “support team” you are talking about is unuseful

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Jul 20, 2022 1:15 PM UTC

    I am sorry you feel like that @lina.melo1 but we can’t deal with payment issues in the community and needs to be done by our Support Team

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