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One Hit Wonder
Jun 2, 2022 10:14 PM UTC
Answered

Deezer email offer

Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

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    GropplerZorn
    Superuser
    Jun 2, 2022 11:15 PM UTC

    Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

    Hi Jimmi,

    Most of the users on the community forum are fellow subscribers, and not employees who can access your account. I would suggest that you contact Deezer support, so they can verify the validity of the offer and your eligibility, and get you set up if applicable.

    Best of luck.

    G

    Deezer Legend

    12 replies

    GropplerZorn
    Superuser
    Superuser
    Jun 2, 2022 11:15 PM UTC

    Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

    Hi Jimmi,

    Most of the users on the community forum are fellow subscribers, and not employees who can access your account. I would suggest that you contact Deezer support, so they can verify the validity of the offer and your eligibility, and get you set up if applicable.

    Best of luck.

    G

    Deezer Legend
    Roadie
    Jun 3, 2022 11:13 AM UTC

    I am the same Jimmi, got offer email but link gives you totally different offers! No £6.99 deal there..

    Jun 3, 2022 3:31 PM UTC

    @jimmi1976 @steviecameronuk 

    You must check carefully to which email address the offer was sent. You then have to log in with it and the corresponding password. If you take another free account, for example, it doesn't work.
    If I click on the link and then log into the account, I get the offer mentioned by email:

     

    Roadie
    Jun 7, 2022 9:44 AM UTC

    Got an offer

    £6.99 a month for a year seems too good to be true..

    is it a scam ??the actual email looks a bit dodgy with an emoji 

    Jun 7, 2022 9:53 AM UTC

    @david simonds 

    Real offer.

    No spam.

    No scam.

    Emoji: no comment. 😆

    bluezzbastardzz
    Superuser
    Superuser
    Jun 9, 2022 5:06 AM UTC

    @Jaime. So this offer is limited until end of June, right?

    ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
    Jaime.Deezer
    Community Manager
    Community Manager
    Jun 29, 2022 11:21 AM UTC

    Apologies for the late reply @bluezzbastardzz I’ve asked around and I have confirmation that the offer is valid until the 1st July.
    Thanks :)

    Hitmaker
    Jun 29, 2022 3:52 PM UTC

    Interesting that I wasn’t given this offer as I’ve used Deezer on couple different accounts for many years. I don’t have active subscription and I was told by customer service that I don’t meet the criteria for this offer.  Well, I guess I will look into this again someday.

    Hitmaker
    Jun 29, 2022 7:16 PM UTC

    I would like to know what is considered as eligibility for this offer?

    Jaime.Deezer
    Community Manager
    Community Manager
    Jun 30, 2022 9:56 AM UTC

    Hey @Samppa I am sorry to hear that you did not receive this offer.
    What is considered as eligibility? That’s a question that our agents in Deezer Support would be able to respond.
    I don’t have the eligibility T&C’s for this particular offer.
    Thanks :)