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One Hit Wonder
Jun 2, 2022 10:14 PM UTC
Answered

Deezer email offer

Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

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    GropplerZorn
    Superuser
    Jun 2, 2022 11:15 PM UTC

    Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

    Hi Jimmi,

    Most of the users on the community forum are fellow subscribers, and not employees who can access your account. I would suggest that you contact Deezer support, so they can verify the validity of the offer and your eligibility, and get you set up if applicable.

    Best of luck.

    G

    Deezer Legend

    12 replies

    Hitmaker
    Jun 30, 2022 3:04 PM UTC

    Hey @Samppa I am sorry to hear that you did not receive this offer.
    What is considered as eligibility? That’s a question that our agents in Deezer Support would be able to respond.
    I don’t have the eligibility T&C’s for this particular offer.
    Thanks :) 

    I decided not to bother asking them too much, I got negative response to my enquiry so I decided I won’t be begging for this offer anymore.

    Jaime.Deezer
    Community Manager
    Community Manager
    Jul 1, 2022 12:51 PM UTC

    I am sorry that you got a negative response. I have passed the feedback to the team