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One Hit Wonder
Matt.Cooper
One Hit Wonder
March 29, 2022
Answered

account status

  • March 29, 2022
  • 4 replies
  • 102 views

Hi.

I had a payment for family subscription go out on 25.03.2022. 

My account is only showing as free status. 

Could you please tell me whats going on. 

I have followed the instructions, but nothing happening .

 

Thanks

Matt 

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      Best answer by Leonsurfdude

      Same problem, with a family account.

      Tried to update Deezer on Android, and a reboot. Both didn't work. Trying to find out if my family have any problems (I have the main account)

      4 replies

      Roadie
      Gwenn_
      Roadie
      March 29, 2022

      I have the exact same problem

        Roadie
        n0dw
        Roadie
        March 29, 2022

        Me too. I have ended up paying twice now! Still saying free. Could someone please refund my 2nd payment and sort out my account please?

          Roadie
          Joni Vuorinen
          Roadie
          March 29, 2022

          I have the same issue and it came in the middle of listening music??? What is happening 🤬

            Hitmaker
            LeonsurfdudeAnswer
            Hitmaker
            March 29, 2022

            Same problem, with a family account.

            Tried to update Deezer on Android, and a reboot. Both didn't work. Trying to find out if my family have any problems (I have the main account)

            TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement