Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

I just installed Deezert on my laptop. When I play a song and wait for it to finish, the next song doesn't play, and when you press the button to go to the next song or any other song in general, the same song is produced from the beginning. I have to close my account and log in again to choose another song, but the same problem keeps happening again. I don't know what to do to solve this problem.

I’ve been trying to listen to music in Deezer in these pasts weeks but whenever I play a song, it will repeat itself over and over again even do I press another song, skip it, play the radio… The song can be paused … but it won’t stop repeating the song until I close the program through the Task Manager, and play another song, just to repeat this newly selected song. I’ve been hoping for a new release but … I’m getting tired. I can’t listen to music anymore… I restarted my computer too and this keeps happening… please help
Edit: this is happening not only in the desktop app but also through the web.

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Hi there @Danninnnela @MokaSooN 

Thanks for reaching out to us about this. Have you tried reinstalling the app?

I’ve already reported this to Deezer but so other users are aware - in the Windows Desktop if you are in full screen mode and choose a playlist with more than 40 tracks, click on Queue it will only show you the first 40 tracks (it will play the rest but you need to com back out of Queue) :) 

Everytime I click on an album the app goes stops displaying  content, they background color and the topbar for menu, minimize or close is everything I can see. If i close the app and relaunch it, the error message appears and I can use it again but only as long as I don’t try to open albums. Then it crashes again. 

Hello @Alex Spaseni, sounds like you’re using a previous version of the app that indeed had this problem. Use those links to update it to the version that fixed this issue:

Mac: https://www.deezer.com/desktop/download/artifact/darwin/x64/4.19.30
Windows: https://www.deezer.com/desktop/download/artifact/win32/x86/4.19.30

Have a nice day

With the app, both on windows and mac, I get a lot of error pages with the last version. 

I discovered it when i wanted to go to an artist page, and I got an error. I started clicking randomly on artists and most of the times I got an error page. 

On windows the error is so bad that the whole interface of the app turns black, and I have to use deezer → preferences to get the interface back.

Hello @David D, could you let us know which version of the desktop app you have?

The exact same issue happens with me, im on the windows 10 app and i already logged in and out several times and uninstalled and reinstalled and the issue wont go away