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Roadie
January 24, 2019
Answered

Unable to login on ONKYO

  • January 24, 2019
  • 56 replies
  • 3215 views
I am trialing Hifi subscription. I am unable to login to Deezer through Onkyo NR-646 amplifier. This is an amp that is supported by Deezer. However it doesn’t let me login. I keep getting an error message “Your details are incorrect, please try again.” I have upgraded Onkyo amp to the latest firmware. Yet no luck. Please note that I am able to login to Deezer web and IOS App with the same credentials.
Best answer by Drgee

Hello,

my problem is solved. I disconnected the device from the mains, and it started.

Thank you.

56 replies

Roadie
April 11, 2020

I'm a new user with Deezer and am experiencing the same problem with my TX-NR636. I can't login and instead get this message:

“Connection Error. The server connection could not be established or was terminated early. Please try again later.”

I've updated the firmware to the most recent update. All other NET apps function normally, and I'm able to login successfully using other devices.

Roadie
June 20, 2020

Hello. Can't login to Onkyo TX-NR535. Check FAQ but there is no answer to previous question about device. Is possible to log in ?

Thx

Rudi
Ultimate Superstar
Ultimate Superstar
June 22, 2020

Thanks for reporting it @zummy @slaneymark 

We'll be looking into this, it could be that our API isn't ready for the new firmware update you've had. @zummy have you updated your firmware too? Please post your versions here - a factory reset and a router restart could help :thumbsup_tone2:

Hitmaker
December 28, 2020

Hello,

i can’t log in to Onkyo TX NR535.

The firmware is up to date.

Well thank you.

Roadie
January 11, 2021

Hello,

i can’t log in to Onkyo TX NR646.

 

Well thank you.

DrgeeAnswer
Hitmaker
January 11, 2021

Hello,

my problem is solved. I disconnected the device from the mains, and it started.

Thank you.

Roadie
January 13, 2021

posiadam konto hifi okres próbny. nie mogę się zalogować do swojego urządzenia Onkyo tx 8150 tym samym hasłem bez problemu loguję się do telefonu i komputera

Rudi
Ultimate Superstar
Ultimate Superstar
January 13, 2021

Thanks for sharing with us @Drgee great it's working again!

@Eric Garcia @Jarosław Bledowski could you please check if it works for you?

Guitar Hero
February 18, 2021

Hi all,

 

I’m hoping for any information about this problem.

 

I am unable to login to Deezer on my Onkyo DP-S1 DAP.

The DAP is running 1.30 software and being used in Japan.

I am trying to login with my deezer free account. If it works I might upgrade to the Hifi plan.

But there appears to be some issue with logging in.

 

Can anyone help with this issue?

 

Thanks!

Guitar Hero
February 19, 2021

If there is no way to login for me then I guess I cant use this service.

:(