Security certificate issue on a number of devices

This is the screen I get when I log onto my Deezer app on my Hisense tv. So this is because of the security certificate issue? Have had this issue for over a week now

 

The limitation here is that tv2.deezer.com got a new SSL/TLS certificate which (is valid) but the SSL library used by Hisense is not trusting the certificate.

This is an issue with older versions of OpenSSL, more modern/recent versions of OpenSSL added flexibility around trusting certificates which have an expired root cert if another path is available which is what has happened here (the original post in this thread).

Deezer can help somewhat thou, as Deezer is using Letsencrypt for its SSL/TLS certificates and Letsencrypt anticipated this issue they added a feature to somewhat get around it. Deezer could request the cert from Letsencrypt passing on the argument to enable that feature which removes the expired root cert. It would then be up to Hisense to make sure you have the newer root cert on your TV (ISRG Root X1),  its possible it is already on your TV .


TLDR: OpenSSL is out of date on the TV (or speakers etc) so Deezer’s cert from Letsencrypt is not trusted, workarounds exist but are not being utilized.

While I agree and also want a music service that just works technically this is an Amazon failure in that Amazon has not kept the echo device up to date. If the echo is using OpenSSL then the fix for this was released back in 2016.

Over time if Amazon does not update the SSL library echo will break more and more

This is the screen I get when I log onto my Deezer app on my Hisense tv. So this is because of the security certificate issue? Have had this issue for over a week now

 

i just recieved a new Hisense smart TV and i get the same screen. tried to do an update but it says the latest version is installed

Hey @Dan2 can you please confirm the Model of your Hisense TV?
Thanks

Hi Deezer team. Adding a report that this issue is present on Sandman Doppler devices using Alexa. The Sandman team (Palo Alto Innovation) has said that this is an issue on Amazon’s end and there is nothing they can do. 

My Phillips stopt working with Deezer, infinity loding screen 🤷🏼

Hi

Is this issue still unresolved. I'm getting an error for more than a week now, trying to log into my Onkyo TX-NR686. I get a message saying  “Your details are incorrect, please try again.” I'm able to login to the android app with the same credentials so it's not incorrect.

Thanks. 

Hello,
I am since recently unable to login my Elipson wifi receiver to Deezer. I have been using this device until recently for High Quality listening ( premium plan).
I removed/reinstall the Android  app, reset/reinstall the device, changed my password, it still keeps saying “Invalid signature”. I can listen to online radios so the wifi connection is ok.
I can successfully login using the Deezer Android app using my new credentials, so I guess only the device can’t connect, probabbly due to this certificate issue not solved with Elipson.

Can you please quickly reach Elipson to solve this problem ?
Thanks.

So no Deezer for jaguar. Maybe use apple 

SEEMS DEEZER IS BEING REMOVED FROM MANY PLATFORMS NOW.

DEEZER PLEASE RESPOND BEFORE WE ALL CANCEL OUR SUBSCRIPTIONS