Getting lossless FLAC Deezer Hifi quality with Play-Fi App

Settings all on max quality, and this is NOT an issue with Qobuz, but Deezer thus far plays only at mp3 level.  Deezer is on Audiolab 6000n Play and Play-Fi App’s approved and pre-loaded compatible list fyi. This is totally unacceptable. Please advise

What is status of this? I too have this issue one year later than above post. Using Audiolab 6000n Play (that uses Play-Fi) and no use in having Deezer if it is not going to stream H-Fi at lossless levels, but only at mp3 :(. Please get everyone a definitive answer 

What is status on Play-Fi and audiolab products? 

Hi @RockyRoads thank you for contacting us. We are sorry but Deezer Hifi lossless FLAC sound quality is not available via the Play-fi App :( 

Audiolab 6000n Play is not listed under devices supporting Deezer Hifi: https://www.deezer.com/en/devices/soundsystems

Apologies for any inconvenience caused. If you would like a refund because you cannot use Deezer Hifi with that system, please contact our customer service. 

I choose Deezer because Japan anime song with HiFi quality is only available on your music services.(spotify and tidal doesn't have these anime song.)

 I just brought audiolab 6000N for my HiFi audio system without knowing that it cannot play for HiFi quality via DTS play fi .

I already checked in Deezer community and found other with the same problem.

Question is "Do Deezer have any plan to solve this problem?" Yes or no please let me know the reason. Is it about the cost that Deezer have to pay for DTS to make HiFi quality available on DTS play fi app.

If you cannot solve this problem , I might have to sell my audiolab 6000N.

Hi there. Audiolab 6000N is not supported yet and we don't know when it will be supported. I passed your feedback on to the right team and we'll update this link as soon as we have any more news about it.

Dear Rafael

         I already ask to DTS-Play-fi and IAG group(audiolab owner).

Both of them replied that now DTS-Play fi team are now working with Deezer to update API and platform in order to enable Deezer Hifi function on DTS play fi.

         Please kindly help to confirm from Deezer side about this update.

We don't have any update from our side yet… We'll share it here as soon as we have any news on it!

i just bought audiolab 6000N and now i cannot use it the way i want  :o

Sorry for that @christian laimer 

In the meantime, please vote for this idea here 

I would also request Deezer to implement the hifi function to work on dts play-fi. Play-fi is a very common software and would bring hifi streaming to lots of devices. Disappointed to realise Deezer hifi is not supported in it.

Thank you for supporting Deezer along the way @Juha86 we're looking at new ways to improve our playback so your feedback is essential 

Hi,Deezer! Greetings from Russia

I bought Audiolab 6000n play. Still not transferring Hi-Fi sound? Will there be any changes for the better?

Do you have an existing Deezer integration with your Audiolab, @Hythe? If yes, the answer from us is probably yes too. We're working on updating our integrations this year but this work will take a while, it needs a lot of development. Stay tuned to the community for further updates! Have a nice weekend in the meantime 

@Rudi 

I am also waiting for Deezer HiFi to be available on dts play Fi since last year.

Hope you push and keep update the status of this development for us 

Thanks in advance.

Rattanasak from Thailand.