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Getting lossless FLAC Deezer Hifi quality with Play-Fi App


Hi. I have an Arcam RPlay. I use it for streaming music services. It supports Deezer, Tidal, etc. My question is what is the Max resolution for music using Deezer via the DTS Play-Fi app? Can it play Flac at 44khz and 16 bits?
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Best answer by Rafael. 25 January 2018, 14:49

Hi @efefefef , now we also have on Yamaha MusicCast and Moon :)



So, you can access HiFi on the sound systems on the list that have the HiFi sign on next to the name.

You can also have HiFi on our new desktop app.
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Userlevel 7
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Hi @Jose Alfaro , to make sure HQ is enabled, you should leave your settings on enhanced. The only thing exclusive to your Sonos and B&O devices is FLAC quality. On other devices it's only up to 320kbit/s - depending on the settings you've chosen. 😉
Hi @Jose Alfaro , to make sure HQ is enabled, you should leave your settings on enhanced. The only thing exclusive to your Sonos and B&O devices is FLAC quality. On other devices it's only up to 320kbit/s - depending on the settings you've chosen. ;)
Hi! So you mean, that only Sonos and B&O will stream lossless natively? Not all the other listed
https://www.deezer.com/en/devices/soundsystems
devices if they have deezer streaming integrated in firmware/native app?
Choosing the Hi-Fi system now.. it is vital to understand
Userlevel 7
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Hi @efefefef , now we also have on Yamaha MusicCast and Moon :)

So, you can access HiFi on the sound systems on the list that have the HiFi sign on next to the name.
You can also have HiFi on our new desktop app.
when using Tidal on my DTS playfi app to my anthem processor and Paradigm speakers they stream at full cd quality but would prefer deezer over tidal at this quality level. are we limited to only 320 through DTS playfi if we pay for hifi flac lossless audio? tidal does it, lets get it going.
Userlevel 7
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Hi there, Thanks a lot for your feedback. As for now Hifi is only available with our Desktop Beta app and ohn certain sound systems. But we're working hard on extending the supporting devices. We'll keep you posted about any updates! 🙂
Userlevel 2
Please, I need help regarding to this topic.
If I have sound bar samsung HW-M450 supporting FLAC, connecting to my laptop and i'm using your desktop app, that's mean I can hear HIFI quality?

even further, if I don't own spearkers supporting FLAC, I just only need using your desktopp app and HIFI subscription and I still get HIFI quality?
Userlevel 7
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If you're streaming via the desktop app, then yes.
Hi!
I recently started to use Deezer instead of Tidal. I like everything with Deezer better but I use a Play-Fi streamer to my Hifi-system and your lossless audio still dosen't support Play-Fi. For me it is not interesting to go on with Deezer if there is no future with Play-fi. Is it something upcoming i an resonable time?

With best regards,
Viktor Karlsson
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Hi Viktor, we don't have any information about that at the moment, but thanks for creating this idea, let's hope it gets more votes to help it gain attention and be implemented 🙂

Settings all on max quality, and this is NOT an issue with Qobuz, but Deezer thus far plays only at mp3 level.  Deezer is on Audiolab 6000n Play and Play-Fi App’s approved and pre-loaded compatible list fyi. This is totally unacceptable. Please advise

What is status of this? I too have this issue one year later than above post. Using Audiolab 6000n Play (that uses Play-Fi) and no use in having Deezer if it is not going to stream H-Fi at lossless levels, but only at mp3 :(. Please get everyone a definitive answer 

What is status on Play-Fi and audiolab products? 

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Hi @RockyRoads thank you for contacting us. We are sorry but Deezer Hifi lossless FLAC sound quality is not available via the Play-fi App :( 

Audiolab 6000n Play is not listed under devices supporting Deezer Hifi: https://www.deezer.com/en/devices/soundsystems

Apologies for any inconvenience caused. If you would like a refund because you cannot use Deezer Hifi with that system, please contact our customer service

I choose Deezer because Japan anime song with HiFi quality is only available on your music services.(spotify and tidal doesn't have these anime song.)

 I just brought audiolab 6000N for my HiFi audio system without knowing that it cannot play for HiFi quality via DTS play fi .

I already checked in Deezer community and found other with the same problem.

Question is "Do Deezer have any plan to solve this problem?" Yes or no please let me know the reason. Is it about the cost that Deezer have to pay for DTS to make HiFi quality available on DTS play fi app.

If you cannot solve this problem , I might have to sell my audiolab 6000N.

Userlevel 7
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I choose Deezer because Japan anime song with HiFi quality is only available on your music services.(spotify and tidal doesn't have these anime song.)

 I just brought audiolab 6000N for my HiFi audio system without knowing that it cannot play for HiFi quality via DTS play fi .

I already checked in Deezer community and found other with the same problem.

Question is "Do Deezer have any plan to solve this problem?" Yes or no please let me know the reason. Is it about the cost that Deezer have to pay for DTS to make HiFi quality available on DTS play fi app.

If you cannot solve this problem , I might have to sell my audiolab 6000N.

 

 

Hi there. Audiolab 6000N is not supported yet and we don't know when it will be supported. I passed your feedback on to the right team and we'll update this link as soon as we have any more news about it.

Dear Rafael

         I already ask to DTS-Play-fi and IAG group(audiolab owner).

Both of them replied that now DTS-Play fi team are now working with Deezer to update API and platform in order to enable Deezer Hifi function on DTS play fi.

         Please kindly help to confirm from Deezer side about this update.

Userlevel 7
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Dear Rafael

         I already ask to DTS-Play-fi and IAG group(audiolab owner).

Both of them replied that now DTS-Play fi team are now working with Deezer to update API and platform in order to enable Deezer Hifi function on DTS play fi.

         Please kindly help to confirm from Deezer side about this update.

We don't have any update from our side yet… We'll share it here as soon as we have any news on it!

i just bought audiolab 6000N and now i cannot use it the way i want  :o

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Sorry for that @christian laimer 

In the meantime, please vote for this idea here :thumbsup_tone2:

I would also request Deezer to implement the hifi function to work on dts play-fi. Play-fi is a very common software and would bring hifi streaming to lots of devices. Disappointed to realise Deezer hifi is not supported in it.

Userlevel 7
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Thank you for supporting Deezer along the way @Juha86 we're looking at new ways to improve our playback so your feedback is essential :thumbsup_tone2:

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