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One Hit Wonder
January 3, 2018
Answered

Getting lossless FLAC Deezer Hifi quality with Play-Fi App

  • January 3, 2018
  • 29 replies
  • 3469 views
Hi. I have an Arcam RPlay. I use it for streaming music services. It supports Deezer, Tidal, etc. My question is what is the Max resolution for music using Deezer via the DTS Play-Fi app? Can it play Flac at 44khz and 16 bits?
Best answer by Rafael.
Hi @efefefef , now we also have on Yamaha MusicCast and Moon :)

So, you can access HiFi on the sound systems on the list that have the HiFi sign on next to the name.
You can also have HiFi on our new desktop app.

29 replies

RockyRoads
Guitar Hero
Guitar Hero
March 15, 2020

What is status of this? I too have this issue one year later than above post. Using Audiolab 6000n Play (that uses Play-Fi) and no use in having Deezer if it is not going to stream H-Fi at lossless levels, but only at mp3 :(. Please get everyone a definitive answer 

RockyRoads
Guitar Hero
Guitar Hero
March 15, 2020

What is status on Play-Fi and audiolab products? 

Pia.Deezer
Ultimate Superstar
Ultimate Superstar
March 16, 2020

Hi @RockyRoads thank you for contacting us. We are sorry but Deezer Hifi lossless FLAC sound quality is not available via the Play-fi App :( 

Audiolab 6000n Play is not listed under devices supporting Deezer Hifi: https://www.deezer.com/en/devices/soundsystems

Apologies for any inconvenience caused. If you would like a refund because you cannot use Deezer Hifi with that system, please contact our customer service

Guitar Hero
July 17, 2020

I choose Deezer because Japan anime song with HiFi quality is only available on your music services.(spotify and tidal doesn't have these anime song.)

 I just brought audiolab 6000N for my HiFi audio system without knowing that it cannot play for HiFi quality via DTS play fi .

I already checked in Deezer community and found other with the same problem.

Question is "Do Deezer have any plan to solve this problem?" Yes or no please let me know the reason. Is it about the cost that Deezer have to pay for DTS to make HiFi quality available on DTS play fi app.

If you cannot solve this problem , I might have to sell my audiolab 6000N.

Rafael.
Ultimate Superstar
Ultimate Superstar
July 19, 2020

I choose Deezer because Japan anime song with HiFi quality is only available on your music services.(spotify and tidal doesn't have these anime song.)

 I just brought audiolab 6000N for my HiFi audio system without knowing that it cannot play for HiFi quality via DTS play fi .

I already checked in Deezer community and found other with the same problem.

Question is "Do Deezer have any plan to solve this problem?" Yes or no please let me know the reason. Is it about the cost that Deezer have to pay for DTS to make HiFi quality available on DTS play fi app.

If you cannot solve this problem , I might have to sell my audiolab 6000N.

 

 

Hi there. Audiolab 6000N is not supported yet and we don't know when it will be supported. I passed your feedback on to the right team and we'll update this link as soon as we have any more news about it.

Guitar Hero
July 31, 2020

Dear Rafael

         I already ask to DTS-Play-fi and IAG group(audiolab owner).

Both of them replied that now DTS-Play fi team are now working with Deezer to update API and platform in order to enable Deezer Hifi function on DTS play fi.

         Please kindly help to confirm from Deezer side about this update.

Rafael.
Ultimate Superstar
Ultimate Superstar
August 2, 2020

Dear Rafael

         I already ask to DTS-Play-fi and IAG group(audiolab owner).

Both of them replied that now DTS-Play fi team are now working with Deezer to update API and platform in order to enable Deezer Hifi function on DTS play fi.

         Please kindly help to confirm from Deezer side about this update.

We don't have any update from our side yet… We'll share it here as soon as we have any news on it!

Roadie
October 30, 2020

i just bought audiolab 6000N and now i cannot use it the way i want  :o

Rudi
Ultimate Superstar
Ultimate Superstar
November 7, 2020

Sorry for that @christian laimer 

In the meantime, please vote for this idea here :thumbsup_tone2:

Roadie
November 17, 2020

I would also request Deezer to implement the hifi function to work on dts play-fi. Play-fi is a very common software and would bring hifi streaming to lots of devices. Disappointed to realise Deezer hifi is not supported in it.