Deezer Xbox App crashing

Forum|Forum|6 years ago
May 29, 2020
64 replies
2409 views

I start to play my music but after about a minute of me switching to a game, it crashes. It is up to date and I've tried reinstalling.

Best answer by Скаваротти

A new version of the Deezer app for Xbox has been released and I like it. If you fix a few more old bugs, it will get even better:

1) The cover of the playlists created by the user when entering the playlist is not synchronized on Xbox, either the earliest version of the cover or a collage of artists' albums is displayed;

2) There is no sorting inside the playlists created by the user;

3) The music compositions added by the user to Deezer stutter and stumble when playing on Xbox for a while;

4) And most importantly, the music playback in the background stops after a while.

Adding an app update on the Xbox platform is paid for the developer, I understand that. You can already use this version of the application and not feel annoyed, but if you remove the remaining bugs, it will be a holiday I was harsh with you, but there were reasons for that, please don't take offense at me. Thanks to Deezer, but special thanks to those who made it a little better.

Show previous replies

Rudi

Ultimate Superstar

Hey @BregeN

Thanks for reaching out. Could you please confirm if you have tried reinstalling the app in the meantime?

We're developing an update for the app this year, it'll be much better!

F

Fabian Grimm

Guitar Hero

Hi Rudi, yesterday I installed Deezer on my xbox one, regular version. So here are a few things that still need improvement imo.

The app crashes once after starting it
It’s not possible to listen to only one artist’s songs. Either listening to one album and stopping the game to select the next. Especially fun with single song albums. The Mix button doesn’t work like on the desktop app so I end up getting a mix of multiple artists, instead of only this one artist. The multiple artist mix option isn’t bad at all but an additional dedicated button for shuffling this artist’s songs would be great.
The synchronized waiting list doesn’t work either. So 4 button presses are needed and cant skip a song with the desktop PC keyboard. At least the Y button skip saves 2 further presses.
I had to select the HiFi option manually once after using it the first time, but I don’t care about that point very much. Do it once and it’s done

Rudi

Ultimate Superstar

Thanks a lot @Fabian Grimm super feedback!

Our teams aren't working on fixing bugs but on a full app update! Hang in there, I'll be sharing more info once I have more details as well. Take good care and stay tuned :relaxed:

F

Fabian Grimm

Guitar Hero

@Rudi
News!
Since today I can fully confirm that the app also crashes frequently, about every half hour. Also it skips tracks after a few seconds of playtime every once in a while.
The best thing just happened. I wanted to start the app but it needed an update, no problem there. After it was done updating, I started the app and went into some kind off boot cycle where the logo would show up followed by a split second of black screen, about five to six times. After the app crashed, it uninstalled itself from the system. Maybe something doesn’t match in the update code or something. Just reinstalled it and for now there are no crashes and skips
Edit: Still crashes