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One Hit Wonder
Tofieldia
One Hit Wonder
October 18, 2020
Answered

Deezer won't play on Google Home, it's not linking

  • October 18, 2020
  • 16 replies
  • 1829 views

I have linked Deezer on my iphone Google Home app and set it as my default music player, but when I ask my Google Home Mini to play from Deezer,  the voice assistant says "your Deezer account needs to be linked first. You can do that in the Google Home app". I've tried unlinking my Deezer account,  logging out of Deezer on my other devices, rebooting my phone, resetting my password, and re-linking Deezer again several times, but I keep getting the same error message. I have a new Deezer Premium account in the trial period.

    Best answer by Yula

    Hey @Brian.Blair can you please make deezer your default music service? 

    Just follow the steps on this article please: 

    https://support.deezer.com/hc/en-gb/articles/115003803629-Google-Nest-Audio

    16 replies

    Show previous replies
    Roadie
    Prichard
    Roadie
    November 13, 2022

    Did anyone solve this? I'm having the same issue when trying to play a Playlist.

    It works fine with artists, songs or Flow but not my named playlists.

     

    I've logged in both with & without Google across 2 accounts.

      Roadie
      Natalie.Newman
      Roadie
      December 31, 2022

      Like @Prichard - Deezer works fine for me with Google Home, Nest and Hub BUT it won’t play named playlists and asks you to link your Deezer account.

      Requesting songs, artists and albums works fine.

      My account is linked properly and I have no problems requesting other content via voice - it’s only NAMED PLAYLISTS that trigger the error.

        Jaime.Deezer
        Community Manager
        Jaime.Deezer
        Community Manager
        January 3, 2023

        Hi @Natalie.Newman could you please provide examples of the named playlists that trigger the error?
        Thanks :)

        Roadie
        Prichard
        Roadie
        January 3, 2023

        I've tried 'Loved tracks', 'Favourites', 'Favourite tracks' and then any number of others I've saved or created myself including Randoms, House Funk, Dance Randoms, Everything Average etc.

        No matter the name, I get the same error around not having a linked account.

        Roadie
        Natalie.Newman
        Roadie
        January 9, 2023

        I tried “Play a focus playlist” and got the “your account is not connected message.” It worked fine when I said “Play Tool” or “Play Chopin.”

        Roadie
        Alexander Dutch
        Roadie
        March 20, 2023

        Dezzer can NOT connect to Google HOME. Si i can NOT speak to my Sonos with Google assistant. It works with Spotify but NOT with Deezer. It is a shame that this is not working and i dont get it. Please Deezer make this bug. 

        So, i can not choose,

         

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