Deezer won't play on Google Home, it's not linking

Forum|Forum|5 years ago
October 18, 2020
16 replies
1829 views

I have linked Deezer on my iphone Google Home app and set it as my default music player, but when I ask my Google Home Mini to play from Deezer, the voice assistant says "your Deezer account needs to be linked first. You can do that in the Google Home app". I've tried unlinking my Deezer account, logging out of Deezer on my other devices, rebooting my phone, resetting my password, and re-linking Deezer again several times, but I keep getting the same error message. I have a new Deezer Premium account in the trial period.

Best answer by Yula

Hey @Brian.Blair can you please make deezer your default music service?

Just follow the steps on this article please:

https://support.deezer.com/hc/en-gb/articles/115003803629-Google-Nest-Audio

Rudi

Ultimate Superstar

Hey @Tofieldia

Sorry about your experience, and thank you for reporting this to us.

When you link your Deezer account to the Google Home device, does your phone prompt a web page to appear? If yes, I recommend you to clear cache and cookies for that browser, to see if it helps.

I've also had a look at your account and saw that your Google account was linked to Deezer. Try avoiding that and only using your email address and password to login to Deezer when linking. Let us know how it goes :thumbsup_tone2:

A

Acqua

Roadie

Google mini will play deezer if I cast it but it wont play on voice command. Please help.

Rudi

Ultimate Superstar

Hi there @Acqua

Thanks for reporting it. Have you tried restarting the Mini and your network router?

Are you getting an error message? What happens when you say 'it won't play on voice command'?

Brian.Blair

Guitar Hero

Hi, I'm having the same problem. My Deezer account has successfully linked to Google Home but when I ask my smart speaker to play music it says "you're Deezer account needs to be linked first". I've tried the old switching everything off and on routine but still the same. Works when I cast.