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raphael_cohen
Guitar Hero
raphael_cohen
Guitar Hero
November 16, 2020
Answered

Deezer not showing up as music service in Google Home

  • November 16, 2020
  • 102 replies
  • 11217 views

Hello everyone.
I have a Deezer family subscription, and in the Google Home app on Android, I cannot get Deezer to show up in the list of music services. Note that Spotify does show up in the list (see screenshot).
Also, when I tap on “other music services”, nothing happens.

I really would like to use this because I have a Google Home device and I cannot play music on it if Deezer is not added as a music service in Google Home. I can, of course, cast Deezer to my device (like I’m casting to a chromecast) but I cannot use the speech recognition of the google home device and tell google “play Michael Jackson on Deezer” because it is not in the list of music services.

Thanks for any clue on this.

 

    Best answer by Rudi

    Hey @raphael_cohen 

    That's because Deezer isn't available for Google Home devices in Israel yet. I know it isn't good news, and trust me, we'd like to be one of Google's partners and have Deezer available worldwide. However, Google hasn't been on the same page about this and that's why we need to work on a country-by-country basis.

    We're currently trying to bring Deezer Free for Google Home users in the countries we've already got. Once that's completed, we'll be pushing for more countries to be added. Your feedback here plays a big part on which one is next!

    Thank you for your understanding and support :pray_tone2:

    102 replies

    Show previous replies
    Roadie
    Edmond De Stercke
    Roadie
    January 24, 2022

    I’m from Belgium and use Deezer from the beginning in 2008. I use Amazon’s ALEXA to play music on my Sonos system. This works without problems!! It’s Google that develops tooooooo slow. 

    Roadie
    Kirshan Naidoo
    Roadie
    February 3, 2022

    Same thing for Ireland @John Brackin in fact, before we put this on pause, Ireland and The Netherlands were top priority.

    Once we're able to get close to Google on this again, I'm confident Deezer will keep this priority list.

    It might take quite some time @raphael_cohen but if we need testers, I'll let you know :thumbsup_tone2:

    Also based in Ireland and just realising now that Deezer won't work on my 15 Google home devices! 😭

      Roadie
      Matt Dykzeul
      Roadie
      February 4, 2022

      Please expand to New Zealand too!

        Roadie
        Chad Marshall
        Roadie
        February 4, 2022

        Please expand to New Zealand too!

        Yes please, this would be very much appreciated.

        Roadie
        Chris56
        Roadie
        March 20, 2022

        Hello, today I decided to switch to Deezer as the service is much better than it's famous competitor.

        As it comes for free with my mobile plan, and the quality is actually much better. I am really enjoying it so far.

         

        Unfortunately I was quite disappointed to find out that only Google's platform, and the famous competitor one are supported in Google assistant.

         

        From what I've read, this has been an issue for many years, I know how hard it is to communicate with enormous corporations like Google, but Deezer is no small company as well.

         

        I would really like to see this getting changed soon, as I would really hate it to have to go back to the competitor company.

          Roadie
          darramonde
          Roadie
          March 26, 2022

          Any updates on Deezer as an optional music service for Google home Sweden?

           

          /Darramonde

            Yula
            Deezer Staff
            Yula
            Deezer Staff
            March 27, 2022

            Hey @darramonde! 

            No unfortunately not for now. 

            (She/her) add your pronouns to your signature!
              Roadie
              RACAPE
              Roadie
              March 28, 2022

              Just found out that Deezer works perfectly with Alexa and Siri in my country(Romania). I was so hyped that it will work with Google nest too, but it’s a boomer that it doesn’t work. After the 1 month trial, I will cancel the plan. Just doesn’t worth it

                Roadie
                Simon Hampton
                Roadie
                April 6, 2022

                Belgium seems to have been left out. My kids are asking for us to return to Spotify, but I have been resisting. Now that I see that Deezer is not available everywhere I want it, I might have to give in

                  One Hit Wonder
                  Dianacasoria
                  One Hit Wonder
                  April 6, 2022

                  Contact with Deezer support they can solve your issue. Once I also faced the same issue when I was working on gothic pants project. I contact with support and they solved my issue in just a minute. You should need to do contact with them.

                    Show more replies
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