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raphael_cohen
Guitar Hero
Guitar Hero
November 16, 2020
Answered

Deezer not showing up as music service in Google Home

  • November 16, 2020
  • 102 replies
  • 11217 views

Hello everyone.
I have a Deezer family subscription, and in the Google Home app on Android, I cannot get Deezer to show up in the list of music services. Note that Spotify does show up in the list (see screenshot).
Also, when I tap on “other music services”, nothing happens.

I really would like to use this because I have a Google Home device and I cannot play music on it if Deezer is not added as a music service in Google Home. I can, of course, cast Deezer to my device (like I’m casting to a chromecast) but I cannot use the speech recognition of the google home device and tell google “play Michael Jackson on Deezer” because it is not in the list of music services.

Thanks for any clue on this.

 

Best answer by Rudi

Hey @raphael_cohen 

That's because Deezer isn't available for Google Home devices in Israel yet. I know it isn't good news, and trust me, we'd like to be one of Google's partners and have Deezer available worldwide. However, Google hasn't been on the same page about this and that's why we need to work on a country-by-country basis.

We're currently trying to bring Deezer Free for Google Home users in the countries we've already got. Once that's completed, we'll be pushing for more countries to be added. Your feedback here plays a big part on which one is next!

Thank you for your understanding and support :pray_tone2:

102 replies

Roadie
July 23, 2021

Good morning,

 

 Thanks to Telecom Italia Mobile and Deezer, Deezer has lots of users here in Brazil. I believe that due to this fact, it should be top priority to the company. A cannot integrate Deezer with Google Home at this time, and I must use Youtube Music in my theatre. I would like to use Deezer there, I hope you manage to integrate this as soon as possible.

Thanks!

Rudi
Ultimate Superstar
Ultimate Superstar
July 24, 2021

You know @Christopher.Denizard I totally agree with you and I've been pushing for this internally as well, to see if we can move up some mountains in the next few months - it'd be great for you Deezer users!

I also have family in Brazil with a sleeping Google Nest because they can't support the company I work for due to this. If Google plays nice then we can definitely grab the opportunity :smiley: we need to be in more countries!

Roadie
July 29, 2021

I am here in Belgium (but from the U.S.) and just like the others, no Deezer with Google Home as well. Shame though as I just signed up for an account but since this is a no go, sadly, will be cancelling. I do not understand why it takes month upon months to get this resolved. Oh well, signing up for Spotify I guess is my only solution now, pity:(

Rudi
Ultimate Superstar
Ultimate Superstar
July 31, 2021

Thanks for the feedback @The Witchfinder, you'll see from the community topics around this subject that this isn't a decision made by Deezer.

Roadie
November 18, 2021

I asked for Swedish connection 2019 and still no support for Google Home default music app. Extremely slow progress…

 canceled my premium account in the beginning of this year and signed up for Spotify. Works perfect but I miss Deezer.

Any new roadmap, is there any plan for Sweden ???

Yula
Deezer Staff
Deezer Staff
November 19, 2021

I asked for Swedish connection 2019 and still no support for Google Home default music app. Extremely slow progress…

 canceled my premium account in the beginning of this year and signed up for Spotify. Works perfect but I miss Deezer.

Any new roadmap, is there any plan for Sweden ???

Hey there, unfortunatly Sweden is still not on the list of the country where Deezer is available on Google Nest. I am sorry about this, for now I can not give you any ETA but know that we are working to be in more countries! 

(She/her) add your pronouns to your signature!
Rising Star
December 1, 2021

+1 for having Deezer working with Google in Brazil.

Nest says Deezer is not available in my country.

Home doesn't recognize it as an integrated service.

Assistant and Android Auto can't do anything but start my flow, which sucks when searching for songs or artists while driving.

Roadie
December 10, 2021

Hi @Yula  and @Rudi , 

I’m writing to you guys from the lovely country of Romania, I took the time to carefully read all the comments before me as well as the responses.

First, this is not a 1-year problem, it’s been at last 6 years since I’m waiting for Deezer to become available in my region. As a client of both Google, I have my house full of their nice devices, and a client of Deezer for at least 10 years, I’m not actually interested of what side of the partnership is not working out or what kind of corporate deal cannot be agreed upon between your $1.4bn valued employer and Google for the last 7 years

 

Since you guys seam to be having trouble reaching out to Google on this matter, I went ahead and bought  https://bringdeezertonest.com, and I’m going to help you out by creating some media traction as well as I’m pretty sure Google is breaking some antitrust laws here in Europe if what you imply is correct since they have a competing service and all.

 

Have a lovely week.

Roadie
December 14, 2021

@Yula  and @Rudi A very loyal Deezer user from the Netherlands. I've tried Spotify, but it doesn't even come close to Deezer. Deezer also come with my T-Mobile plan, so it's pretty much mandatory (which I don't mind). But it's been over more than an year that plans were made to put The Netherlands and Denmark on the High priority list. When will it be available on Google Home? It would be a shame to lose all those Dutch users.

 

Please respond.

Roadie
January 21, 2022

Hello

Same in Mauritius, where you get a Deezer plan included in your mobile data plan, but Google Nest can't play on Deezer...

Best

Tibo