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raphael_cohen
Guitar Hero
raphael_cohen
Guitar Hero
November 16, 2020
Answered

Deezer not showing up as music service in Google Home

  • November 16, 2020
  • 102 replies
  • 11217 views

Hello everyone.
I have a Deezer family subscription, and in the Google Home app on Android, I cannot get Deezer to show up in the list of music services. Note that Spotify does show up in the list (see screenshot).
Also, when I tap on “other music services”, nothing happens.

I really would like to use this because I have a Google Home device and I cannot play music on it if Deezer is not added as a music service in Google Home. I can, of course, cast Deezer to my device (like I’m casting to a chromecast) but I cannot use the speech recognition of the google home device and tell google “play Michael Jackson on Deezer” because it is not in the list of music services.

Thanks for any clue on this.

 

    Best answer by Rudi

    Hey @raphael_cohen 

    That's because Deezer isn't available for Google Home devices in Israel yet. I know it isn't good news, and trust me, we'd like to be one of Google's partners and have Deezer available worldwide. However, Google hasn't been on the same page about this and that's why we need to work on a country-by-country basis.

    We're currently trying to bring Deezer Free for Google Home users in the countries we've already got. Once that's completed, we'll be pushing for more countries to be added. Your feedback here plays a big part on which one is next!

    Thank you for your understanding and support :pray_tone2:

    102 replies

    Show previous replies
    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    May 22, 2021

    A VPN is what you mean @Kurt0565 and yes, I'll pass your feedback on to our teams!

    In the meantime, you can cast from your phone to your Nest - even in HiFi! :relaxed:

    Jens684
    Guitar Hero
    Jens684
    Guitar Hero
    May 23, 2021

    Posting here to get in the loop. It is great that the Netherlands are next on the list, but this should be solved worldwide asap. I quit YouTube Music for Deezer, but there are too many annoyances. 

     

    I did notice another workaround. I also have Sonos with Deezer installed. I can ask the assistant to play music via Deezer and it actually works. When you go into the Google Home settings you can choose a default speaker for music and set it to a Sonos device. (You’ll need to have Sonos added to Google Home as well. 

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      May 24, 2021

      Thanks for adding your opinion to the discussion @Jens684 I've spoken to you on another topic too.

      We actually have great plans for our Sonos integration, including work which is being done right now as we speak. Stay tuned!

        Guitar Hero
        Km2021
        Guitar Hero
        June 5, 2021

        I really want to use the in The Netherlands too. 

          Roadie
          albertojedi
          Roadie
          June 6, 2021

          Even in Puerto Rico, which is a US territory, where both Deezer and Google reside, the option is not available. Thats why I'll be cancelling my Deezer trial period after it ends.

            Ultimate Superstar
            hpguru
            Ultimate Superstar
            June 6, 2021

            Even in Puerto Rico, which is a US territory, where both Deezer and Google reside, the option is not available. Thats why I'll be cancelling my Deezer trial period after it ends.

            Sorry to hear that.

            Please stay for a while as Deezer will only improve this year.

              Roadie
              SamM21
              Roadie
              June 25, 2021

              Such a shame for us too @Gabriel.S we'd love to have joined, stay tuned in 2021! :pray_tone2:

              We’re waiting for great news then in RO too. Integration with Google Home would be a big plus for Deezer in order to get more customers. In my opinion you’re better than “other” similar and over-rated services :)

                Rudi
                Ultimate Superstar
                Rudi
                Ultimate Superstar
                June 26, 2021

                I totally agree with you @SamM21 and your feedback will be a nice addition to the discussion, thank you! :relaxed:

                Guitar Hero
                bluefoam
                Guitar Hero
                July 17, 2021

                Hi Deezer, I am a returning subscriber... I had defected to YouTube Music for the ad free video playback, but their music service does not match up to yours. Deezer algorithms just seem to get me (so far).

                 

                I had Google integration when I lived in the Middle East, but now back in Ireland it feels like a retrograde step... Please get this sorted. I'm still paying for YT because of the ads in videos, but want to support Deezer. Please fix it...

                  Rudi
                  Ultimate Superstar
                  Rudi
                  Ultimate Superstar
                  July 19, 2021

                  Thanks for the support @bluefoam 

                  You've got a fair point. And I'll be sharing your feedback with our Partnerships teams :thumbsup_tone2:

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