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Deezer is nor working with Squeezebox anymore

Forum|Forum|2 years ago
November 23, 2023
86 replies
2747 views

Me and several other users have trouble using their Deezer account with mysqueezebox.com Since two days it is not possible to login from mysqueezebox.com to Deezer. We talked to the developers of the Deezer plugin and they gave the following answer:

"FWIW: I've reached out to Deezer about the failures we're currently seeing. I see in the log files that those auth calls time out. They're not refused, nor would we get any error back. They just do not react at all."

As I understand you need to give a new configuration to the mysqueezebox.com configuration? Could you please give us this configuration or a direct technical email contact with a person who will respond? There are plenty Deezer X Squeezebox user having this issue. We do not want to move to Spotify or Quobuz who give support to mysqueezebox.com

Please help us!

@Andrewj27 @tsrautia @dakotaro @deschman @frorqf13 @bratman @spike589715

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Best answer by richgray83

Just got this:

“Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.”

Fingers crossed for Monday.

Show previous replies

R

richgray83

Hitmaker

Ticket raised. Not long been a Premium subscriber but it was only because it supported Squeezebox, if this is now no longer, I’ll move on.

A

Alessandro Ciuchi

Guitar Hero

I received the following reply, so… keep opening tickets!

Hello Alessandro
,
Thank you for your email and hope you are doing great.

Yes, the developers are aware of that and they are working on it, we got a few users but not that many.

I would recommend you just make sure you have Deezer's latest version which is 8.0.0.12. I would recommend you to download it from the following pages:

For PC/Mac: deezer.com/download
For Android: play.google.com/deezer
For iOS: apps.apple.com/deezer

Let knows know if you have any other comments or concerns.

Best regards.

R

richgray83Answer

Hitmaker

Just got this:

“Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.”

Fingers crossed for Monday.

H

Helge Reimer

Guitar Hero

Hello,

thank you for the email.

Unfortunately mysqueezebox is no longer supported by Deezer, so we cannot give any tips on how to solve the problem.

Next Monday everything from the mysqueezebox site will be updated.

D

deschman

Hitmaker

I got the same answer as @richgray83

"Thank you for contacting deezer and My apologies for the inconvenience caused!

Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.

Please do let us know if we can be of any further assistance."

Guitar Hero

Guitar Hero

I got:

“Thanks for contacting us and sorry to hear about this issue with Squeezebox.
A fix is being worked with them and it's planned to be rolled this monday.”

Sounds good. I think the fact that there are quite a few of us (and in the French thread) made clear that this is not a complete niche application. It looks as if mherger will get a reply now.