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Rising Star
buttyradio
Rising Star
November 23, 2023
Answered

Deezer is nor working with Squeezebox anymore

  • November 23, 2023
  • 86 replies
  • 2748 views

Me and several other users have trouble using their Deezer account with mysqueezebox.com Since two days it is not possible to login from mysqueezebox.com to Deezer. We talked to the developers of the Deezer plugin and they gave the following answer:

"FWIW: I've reached out to Deezer about the failures we're currently seeing. I see in the log files that those auth calls time out. They're not refused, nor would we get any error back. They just do not react at all."

As I understand you need to give a new configuration to the mysqueezebox.com configuration? Could you please give us this configuration or a direct technical email contact with a person who will respond? There are plenty Deezer X Squeezebox user having this issue. We do not want to move to Spotify or Quobuz who give support to mysqueezebox.com

Please help us!

@Andrewj27 @tsrautia @dakotaro @deschman @frorqf13 @bratman @spike589715 

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    Best answer by richgray83

    Just got this:

    “Our developers have been notified of this issue, and they are actively working on resolving it. We expect the issue to be resolved in the next update scheduled for Monday. We appreciate your patience and thank you for bringing this to our attention.”

    Fingers crossed for Monday.

    86 replies

    Show previous replies
    gdchillnew
    Rising Star
    gdchillnew
    Rising Star
    November 23, 2023

    I got a new answer from the support:

     

    I will pass this to our developer team, but at the moment that is all the information I have about this issue.   I'll let you know if we have any news about it on our side.

      Roadie
      weisberg
      Roadie
      November 23, 2023

      Same issue here. Worked well for many years, until this week. We count on you to fix this issue. 

      Guitar Hero
      Beatboxx
      Guitar Hero
      November 23, 2023

      Tell Deezer, they shoud talk to mherger. Perhaps he can help to fix the problem. 😉

        Guitar Hero
        MK654
        Guitar Hero
        November 23, 2023

        I have the family subscription for almost 7y. Of course, if Deezer is ignore Squeezebox users, it will mean that it’s time for change the music provider. I am considering Tidal.

          Roadie
          phaerx
          Roadie
          November 23, 2023

          Same issue here

          Roadie
          vhenninot
          Roadie
          November 23, 2023

          please open a ticket at https://support.deezer.com/hc/fr/requests/new 

          fill in the form (“I can’t login”/”There’s a technical issue”) and describe briefly the issue you’re facing with mysqueezebox login.


          no tickets = no problems !

            Guitar Hero
            bratman
            Guitar Hero
            November 23, 2023

            Ticket raised

            Hitmaker
            deschman
            Hitmaker
            November 23, 2023

            Here the same problem. Defending for years the use of Deezer because it worked like a charme with all of our squeezeboxes. Now Deezer is almost useless. 

            I would not like to say to my kids they are right to switch to another steaming music provider..

            Guitar Hero
            IsaacChew
            Guitar Hero
            November 24, 2023

            Same here. Just raised a ticket. If deezer does not work w squeezebox, I will unsubscribe in days. 

            Show more replies
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