Hitmaker

Answered

Deezer Hifi on Android TV not working

Forum|Forum|6 years ago
April 6, 2020
35 replies
3451 views

Dear sirs,

Unfortunately I’ve lost a possibility to cast music in HiFi quality from my iOS device to an Android TV since last update which added lyrics to chromecast on Android TVs. Casting to my Nvidia Shield TV is without HiFi ...but with lyrics now. Of course would be great if you add HiFi support for Android TV app, but since i bought Deezer HiFi subscription I’m forced to use chromecast to my Nvidia Shield TV device which is connected to HiFi Stereo system. And the difference in audio quality is really noticeable.

So, I have HiFi subscription. 2 weeks ago everything worked fine (except all the time my iPhone 11 disconnects from chromecasting after 2-3 minutes (but sound continues to play on Android TV and I can handle it) until this update with lyrics arrived.

iOS 13.3.1. (also tried casting from an Android 10 mobile phone. The same issue - no HiFi now)
iOS Deezer 8.10.0.3
Deezer on Android TV (Nvidia Shield TV with the last updates) 3.0.0 (02.07.2019)

Uninstalled/Installed Deezer both on iOS and Android TV - no result

Could You please help me to solve this issue?

Thanks!

P.S: yes, I’ve set HiFi streaming on iOS Deezer

Best answer by Sic_zs

Thanks, Rudi!

Show previous replies

J

JohanvR

Guitar Hero

Is it possible to please confirm that the Android TV app that is used with Android TV's and Android boxes, is able to play hi-fi??

Because there is no "hi-fi" logo, or watermark visible. And as far as I can see, it is not possible access any settings on this app.

Rudi

Ultimate Superstar

Replied to you on another topic @JohanvR, not yet. But it's on our plans! :relaxed:

U

userperson

Rising Star

Would also like a way to know if the android tv versions is actually streaming hifi audio (dont see hifi marker or gold color on the track progression bar). Deciding between premium and hifi for my account and my good speakers are what I run android tv with. If android tv does not get hifi then there is no point in me having a hifi account. Hope you support/add hifi indicators soon to android tv.

Yula

Deezer Staff

Would also like a way to know if the android tv versions is actually streaming hifi audio (dont see hifi marker or gold color on the track progression bar). Deciding between premium and hifi for my account and my good speakers are what I run android tv with. If android tv does not get hifi then there is no point in me having a hifi account. Hope you support/add hifi indicators soon to android tv.

Hi sorry for the moment AndroidTV do not support Hifi, you can see which devices support it here: https://www.deezer.com/en/devices/tv

(She/her) add your pronouns to your signature!

T

Tecko

Guitar Hero

It is so stupped that android TV has lack of support. Hifi is still not working also gapless playback is not working. I like the Deezer android tv app on nvidia shield but miss those two importend futures.

CrickBikker

Roadie

Dear sirs,

Unfortunately I’ve lost a possibility to cast music in HiFi quality from my iOS device to an Android TV since last update which added lyrics to chromecast on Android TVs. Casting to my Nvidia Shield TV is without HiFi ...but with lyrics now. Of course would be great if you add HiFi support for Android TV app, but since i bought Deezer HiFi subscription I’m forced to use chromecast to my Nvidia Shield TV device which is connected to HiFi Stereo system. And the difference in audio quality is really noticeable.

So, I have HiFi subscription. 2 weeks ago everything worked fine (except all the time my iPhone 11 disconnects from chromecasting after 2-3 minutes (but sound continues to play on Android TV and I can handle it) until this update with lyrics arrived.

iOS 13.3.1. (also tried casting from an Android 10 mobile phone. The same issue - no HiFi now)
iOS Deezer 8.10.0.3
Deezer on Android TV (Nvidia Shield TV with the last updates) 3.0.0 (02.07.2019)

Uninstalled/Installed Deezer both on iOS and Android TV - no result

Could You please help me to solve this issue?

Thanks!

P.S: yes, I’ve set HiFi streaming on iOS Deezer

Hey,

Hope so everybuddy will be fine. This same problem was also having with me. But Thanks to the community for helping me out his barrier.

Jaime.Deezer

Community Manager

Thanks for your feedback @Tecko. I would love to have better news, but at the moment we don’t offer those features.
Apologies for the inconvenience

H

HDGuy

Guitar Hero

New Deezer subscriber here. The last update for the Android TV app was over 3yrs ago. Not even a single bug fix in all that time. No lossless audio support on the Android TV app, plus the fact that Casting doesn’t work well, constantly crashing, playing the wrong tracks with Google Assistant, no gapless playback, etc, etc will most likely have me switching services once my 1yr is up.

I usually look to see when an app was last updated before I switch but this time I did not. Over 3yrs is just ridiculous and shows there are little to no resources being put into the Android and Android TV platform.

U

ueverett

Rising Star

Is there any chance, that the lossless audio support will be implemented soon? Other major players offer this option on Android TV’s for long time already. Ita a pity, since i really like Deezer in general, but the lack of software updates for Android TVs gets frustrating.

U

ueverett

Rising Star

Could anybody answer if there is something planned in the near future, that would be worth waiting for?

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