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Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices



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Userlevel 7
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Hey, Luís @LuisM 

Thanks for your honest feedback and patience. I completely understand your point.

Rest assured, Deezer is committed to add HiFi support to all our partners, and we have manifested this commitment to HEOS as well. They're also happy to do it, but the development work needs to be done on their side, according to their own schedule. So whenever they can give time and resources to build this, they will, they're happy to do so. All we can genuinely ask you is for more patience.

As a side note, as I mentioned above, Deezer is working on updating the Public API and our SDKs, so that for HEOS and other partners, existing and potential, it'll be easier to get the Deezer features out-of-the-box. Our remote feature is also being built, so one way or another, sooner or later, we should have more systems playing Deezer HiFi :thumbsup_tone2:

Userlevel 7
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Thanks for sharing @UGatDeezer.

We've got a similar response from them too, but thanks to you all here, we've been able to ping them every now and then to let them know it's worth doing it :wink:
Don't know about their app, but we use Testflight on our mobile one.

I went from Spotify to Deezer mostly because of what I read about Deezer's High Quality audio and now ... MP3 only on my Marantz AVR through HEOS. 🤮

I am going to check Spotify and Tidal to see if I can get with one of them the audio quality I want.

Userlevel 7
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Hi there @Aca @Pima @HurdyGurdy1 @Petr Krenzelok 

C-3PO here :stuck_out_tongue_winking_eye:

What Pia meant is that we have set priorities, like any other tech company, and these are sorted according to the level of resources we have. It isn't an order of importance, but a list of what's needed quicker for the majority of users, in most cases. We can't fit in all our users want in one go, it has to be gradual.

We can't answer for other streaming services, with other resources and market share. We can always try to do our best with what we've got, which is what we do :pray_tone2:

To you users, we give you the voice you deserve, rest assured - all comments are forwarded to the relevant teams and developers. And when we talk to you, we want to put on our positivity, respect and appreciation in the replies.

So for this subject, feel free to add your support by saying how much you want the integration (which you've done) and subscribe to the topic. Once there's an update, we'll be sharing with our community first :thumbsup_tone2:

I bought a DENON AVR-X3600X and subscribed to Deezer two months ago because of the advertised and bigly marketed adverisements of streaming lossless audio possibilities. I used to just play .flac’s from my Synology NAS, but the possibility of discovering new music in HiFi quality, made me decide to replace my perfectly OK AVR-X2300 to enter the streaming world.

However, after reading this two year desperate discussion, I know I have been cheated and mislead by hazy, half-truth marketing lies from DENON HEOS and Deezer. Up to this day the Deezer list of supported devices is of a Kindergarten quality.  A few really big pictures and some generic product families. W.t.f?  Does Deezer think people who buy +€ 1000 amp’s plus highend speakers are toddlers with smart phones?
At least I’m glad I did not pay a cent for a Deezer subscription yet and did not get fooled into a “Hifi”-subscription. I guess, I’ll be going off-line again and download the occasional quality music from Qobuz.

I recently have the Marantz PM7000N with heos and i wanted to stream cd quality flac files but deezer only does 320 mp3, when are we able to stream flac in higher resolution than MP3 is there news to tell or still nothing. I was glad that for reasonable price i could stream flac files but i still cant

greetings maurice 

Userlevel 7
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Not sure about Bose because we haven't had reports of it - however, we're working on our public API so that it supports HiFi for our integrations, in the future.

But for HEOS, we're waiting to see if they can develop this part for their app @blkstege and we'll let you know once we've got updates.

Userlevel 7
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HI @Alberto Toledo please see above 😉
Userlevel 7
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Hi there, this does not depend entirely on us. We do our best to bring Hifi to more devices. We are not able to give out any ETA I am afraid.
Userlevel 2
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Hi Deezer folks, any update on this?

Competition is overtaking you !
Userlevel 7
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Hey @HurdyGurdy1

I've moved your comment here. Thanks for the input! I'll come back here once we've got more updates.
Userlevel 1

I recently have the Marantz PM7000N with heos and i wanted to stream cd quality flac files but deezer only does 320 mp3, when are we able to stream flac in higher resolution than MP3 is there news to tell or still nothing. I was glad that for reasonable price i could stream flac files but i still cant

greetings maurice 

I don’t want to sound pessimistic and i am hoping for this feature to come as soon as possible, but if you consider that this thread is over a year old and still no HiFi on HEOS… It’s like waiting for a miracle :)  till then we are stuck at 320 kbps on HEOS 

The site sais it is supported now. The hifi mark is now visible at heos devices.
But when I test with my hifi account it still only plays 320 mp3.
So what am i missing??
Userlevel 7
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Hi @Ielleke sorry about that, have you tried to reinstall the app and double checked if you are logged into the right account?
Userlevel 3
Hi there, this does not depend entirely on us. We do our best to bring Hifi to more devices. We are not able to give out any ETA I am afraid.
Userlevel 7
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I'm not sure @UGatDeezer it's a question for them :sweat_smile:

I just hope that we have news from them soon, so that I can relay it here for you :thumbsup_tone2: if they mention the need for testers, I'll let our devs know that we have the users for it :relieved:

Userlevel 3
Hi @Ielleke sorry about that, have you tried to reinstall the app and double checked if you are logged into the right account?
Yes, I did
Now I can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.
No support for hi fi on heos. Deezer announced the support without thinking or even checking. The support team is absolutely not competent in their questions.

Hi @bluezzbastardzz  

 

As Deezer is not able to stream Hi-res files to the Denon receiver over Heos, the question was what your recommondation would be in order to get the hi res quality on my system. 

 

Right now i started my trial period for Deezer in order to leverage to higher bitrate and stream high res to my system. But as its not available through heos I´m stuck with the same quality as Spotify, for a 50% higher price and a an far inferior UI (Spotify Connect is really light years a head of anyone else). 

 

If there is no solution for it theres really no other choice at all then to switch over to Spotify. It really would be a shame as Deezer hit the perfect sweet spot. Its higher quality then Spotify but still cheaper then Tidal (which costs 20€ in the highest setting)

Userlevel 3
Now I can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.
Same here. I contacted Heos, but they still don't support Deezer HiFi.
Adding the HiFi logo to the site is false information. Probably added by accident.
Userlevel 4
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Jumping is as I have to set up a Heos system here shortly. I use the BluOs app natively in a Bluesound Node V3 and as well Airplay 2 to the Node. On my Cambridge/Kef system I cannot notice the difference in quality at most times, however I have not done objective measurements. As well, how many files in Deezer, or any other streaming service for that matter, are better than CD quality. In which case is there much lost when using Airplay 2? Diminishing returns when there are so many other factors at play in the listening environment.

Userlevel 7
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Hello @Dragan Kraljevski, I understand your feeling… We’re doing our best so your voices are heard by our teams, this is still in progress.

Have a nice day :slight_smile:

Userlevel 3
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I noted the HS2 versions of the heos speakers support "high resolution" audio and lists that it will play flac files. Does this mean this version of the heos range can now play Deezer HiFi at HiFi quality?

Anyone any experience with the HS2 version of the heos speakers?

I note that deezer doesn't use the "hifi" logo next to these speakers on the their list of compatible speakers, but I'm hoping this is in relation to the previous version since deezer are rather slow to update things.
Userlevel 7
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Hi again @evel79

I've replied on another topic. Please check the HiFi compatible devices here https://www.deezer.com/en/devices/soundsystems 😉

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