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Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices



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@DeezerHi I just installed a DENON PMA900HNE yesterday. After seeing the 320kb on the HEOS display I tried fixing it through all the settings before ending up in the thread here. Sad to see this has been such a longstanding problem.

Now I've seen mentioned something about using a desktop/laptop to get Deezer FLAC quality to my sound system. Can you explain me step-by-step how to get this to work? The prefered goal is as follows:

  • On my laptop I have Deezer open in a browser window.
  • My DENON is playing the sound in FLAC quality.

Sending the music from my laptop to the DENON over bluetooth would presumably ruin the quality. I'd prefer not to have a cable from my (non-stationary) laptop across my floor to the DENON.

Is this a realistic goal right now? If not I'm forced to cancel Deezer and switch over to Tidal.

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Finally someone to give me him some credibility @UGatDeezer :sweat_smile:

We're also waiting for the date, so fingers crossed and a bit more patience :relaxed: I hope that it comes before they estimated!

Funny thing... that ticket number was only displayed at Heos app when I sent the problem, but now I cannot find it nowhere: at my gmail, at Denon .de , .us .ro sites, at Heos app . Even if I had noted the ticket number I could not find a Denon page to enter this.

Hola!! Alguna novedad? 

They've given more details to our developers @Ean666 but no timescale. They need to develop the app to enable HiFi users to get FLAC streaming automatically - so no option to choose quality, but if you're HiFi, it would be set to the max (FLAC) automatically :thumbsup_tone2:

 

Im getting 320 Mp3 Im not in it for the stream but the FLAC guess I cancel my subscription then Just had a 800NE delivered now Im not sure if I regret that, it also don't start on my NAS int he music folder but in Root, 

I bought Denon DRA-800H Receiver which has HEOS software fully updated at the latest, when the device streams from a Deezer account it is only MP3 320, not FLAC CD quality, despite my account being HIFI level.

When I use my TIDAL HIFI account (same monthly price), the Denon device do stream FLAC CD quality automatically.

So I’ve already cancelled my Deezer account (which won’t renew at the end of its 3 months trial).

I’m in NO way interested in “casting” in any way (in my case, iPhone, that would be through AirPlay) the music from my smartphone to the Denon Receiver. What I’m looking for is to stream from Deezer at my subscription HIFI level straight from the Denon Receiver, just like I can with TIDAL. If that was available, I would stay with Deezer, because I prefer it over TIDAL for some very personal reasons. Unfortunately I have no choice than go away from Deezer because I don’t want to miss on the opportunity to benefit from my HIFI where it really matters : on the Receiver and HIIFI system, instead of on my iPhone.

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Interesting. I encourage you to contact them again, even if you have to create a new ticket, just to get the old one back from them @Lentzi they should have your email and/or other personal details.

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And there seems to be an outstanding firmware update for HEOS built-in enabled devices: „A common firmware for all HEOS Built-in products is planned for the Q1 of 20222.“ (I expect it‘s overdue this year and not planned in 18200 years ;-) 

https://support-uk.denon.com/app/answers/detail/a_id/3832/~/latest-heos-app-and-firmware-update-available (updated 13.04.2022)
 

Maybe that finally brings native Deezer HiFi support?!? Let’s hope …

 

The good news is that today (13.04.2022) my Denon and Marantz devices received a HEOS update to version 2.47.190 (Build 193645) which brings support for Airplay 2 for HEOS Built-in stereo pairs, 5.1 setups, and more, the bad news is that “and more” does not include native Deezer HiFi support.

Is anybody at Deezer following up on this subject with Soundunited (D&M, HEOS)?

Please provide an update here!

Identical hifi problem with audiolab 6000n.  Do any of you know what a Streamer costing 500 euros that works with deezer hifi is today?  Thank you

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And there seems to be an outstanding firmware update for HEOS built-in enabled devices: „A common firmware for all HEOS Built-in products is planned for the Q1 of 20222.“ (I expect it‘s overdue this year and not planned in 18200 years ;-) 

https://support-uk.denon.com/app/answers/detail/a_id/3832/~/latest-heos-app-and-firmware-update-available (updated 13.04.2022)
 

Maybe that finally brings native Deezer HiFi support?!? Let’s hope …

 

Is anybody at Deezer following up on this subject with Soundunited (D&M, HEOS)?

Please provide an update here!

 

With Sound United now being purchased by Masimo I'd be very surprised if they started work on supporting new platforms before the acquisition is complete and their future direction is known. 

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With Sound United now being purchased by Masimo I'd be very surprised if they started work on supporting new platforms before the acquisition is complete and their future direction is known. 

It’s hopefully not that they now need to start work to support a new platform as:

1. Deezer is already supported, so it will be an enhancement for an existing platform.

2. Sound United gave me feedback it’s on their plan during summer last year

3. Following that it should already be on the way.

4. The acquisition was announced to be completed the day before the latest HEOS update and it does not look like a change in the strategic direction.

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Hi there @Serg World @lvrmsc 

Thank you for sharing your experience with us. I'm sorry we're unable to provide the integration you're looking for at this moment.

I'll continue to pass on the feedback you've provided to our developers so that hopefully this can be a reality soon :pray_tone2:

I gave up and got a bluesound node 2 for cheap. Good device and everything already available. Heos is ridiculous.

Is really strange from DENON (heos) cuz Tidal is streaming flac in the heos app. It’s definitely noticeable difference with Tidal HiFi. Should not be that difficult for Denon to implement flac if they already stream flac from Tidal and amazon. 

 

Too bad, I too subscribed to Deezer to take advantage of HIFI on the Marantz HEOS app. I will cancel my subscription and continue to use Prime Music until there is no news. :(

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I need you to hang in here a bit longer @sjgsfjll you won't regret it!

HEOS is also committed to get this over the line, stay tuned!

Hi folks. It seems like integration between these two platforms are almost imposible!! Some years pass by and we don’t see big improvements regarding these two points:

  • Beter interface integration in HEOS (Sound United streaming platform for Denon and Marantz) or conection with HEOS inside Deezer app, Spotify has already this feature.
  • HiFi feature inside HEOS enviroment, Tidal can stream with HiFi quality inside HEOS.

What we can do? As customers we only can push cross social media, reviews and so on. Any with me?

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Apple promises to launch hifi music streaming in Apple Music app soon.

https://www.google.com/amp/s/www.macrumors.com/2021/05/01/ios-14-6-beta-6-hifi-apple-music/amp/

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Thanks for sharing your honest feedback with us @heos

I encourage you to let HEOS know about this as well, and for you to subscribe to the topic here for future updates. I'll be asking our devs to give a push from our side as well, once more :thumbsup_tone2:

I need you to hang in here a bit longer @sjgsfjll you won't regret it!

HEOS is also committed to get this over the line, stay tuned!

Well I registered with Deezer HiFi yesterday hopping to stream FLAC through HEOS to my Marantz and I find out I can’t :( Sorry guys, I’ll cancel my subscription right away and I’ll subscribe to Tidal.

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Hi @HurdyGurdy1 

Thank you for your honest feedback. I can understand the frustration and our team shares this feeling as well. Our integration hasn't been improved in that aspect of it yet but we're keen on delivering HiFi to the maximum of devices possible.

Out of curiosity, have you queried HEOS about this feature?

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No problem @smcmahon.lux we appreciate your feedback as well. Once HEOS gets our integration with HiFi as well, maybe you can give us another go :wink:

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Hey, Robban @Robert swe 

Thanks for asking. Progress, yes.

But it's too early for more details to be disclosed. Work is being done and doesn't depend on us at the moment.

As soon as I hear more, I'll be coming back here :wink:

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