One Hit Wonder

Deezer Free version - Deezer plays only one song then stops on Deezer Desktop App and Web Version

Forum|Forum|6 years ago
May 15, 2020
119 replies
3904 views

Hi there

My music is not playing on desktop. It plays one song and then stops. It won't go to the next song. I have cleared cache. Done all that. Please tell me how to fix this. I use the free account and I don't even hear the ads and I don't have an ad blocker.

Pinned Reply By Rudi

Hey everyone,

I've merged all similar comments to this thread here.

If you're on a Free subscription offer from Deezer, this is a known issue that is under investigation. If you're on a paid version of Deezer, please let me know - it should be unrelated.

Thank you all for your understanding!

Show previous replies

Rudi

Ultimate Superstar

Thanks for reporting it @JaySea

This is something on our radar, that should be addressed in the near future. Would you mind trying a fresh install?

You uninstall the app, delete any Deezer folder you find by searching for %appdata, restarting your computer and then redownloading the app before a reinstall.

T

txema

Roadie

Hi,

This may caused by some ad blockers.

I use a DNS provider which blocks ads and I noticed this issue starting to happen last week, although it was working fine before that and I could hear the ads.

I changed my DNS to google’s and ads were back and Deezer started working once again.

So if you are having this issue try disabling any ad-blockers on Deezer.

Hope it helps.

S

sma720s

Roadie

same issue as well. plays one song, then it doesn’t go to the next track automatically. it’s strange because it was working perfectly fine yesterday.

deezer free on windows 10, chromium version 86.0.4240.198

B

bobbob601

Guitar Hero

same issue this morning. album, radio, playlist, deezer stops at the end of the first song.
deezer free, using firefox.

I checked with my adblocker, nothing is filtered/blocked at the end of the song

M

Madmur

Roadie

Hi, i’ve had the exact same problem using edge and chrome, and have tried the below. thanks

Hey, I’ve been experiencing this issue for a week now. Next song won’t start after previous is finished. Song length indicator stops at the end of the current song and nothing happens afterwards. Play/Next/Previous buttons don’t respond. When I reload the web-page or re-open desktop app, song starts to play but issue appears once again when the song is done playing.
Sidenote: ads won’t play as well.

I tried clearing browser cache, used other browsers, re-installed app to no avail. Next song just won’t start playing.

R

rmo

Roadie

Hi,

What @Madmur reports has been happening for at least over a week now, on both Firefox and Edge desktop. No ad blockers here, and clearing all cache doesn’t help.

J