Deezer Free version - Deezer plays only one song then stops on Deezer Desktop App and Web Version

I have premium and  it has been like a year or more with this issue:
Deezer will only play the very first song of whatever playlist or album i pick.
This happens in the browser (google chrome up to date)

The thing is it does not happen every day.. Only some days. When it happens no matter if i clean cookies, restart browser or whatever comes to my mind it simply does not work.
So i have to use my phone to listen to music.

This means that this is not related to the network itself. Not DNS. It has to be something else.
Today i downloaded the desktop App hoping that it would fix the issue and mayebe it was just a bug with the web version. But i am surprised to find out that the desktop App does the same thing…
I can not believe it has been so long and they have not fixed this. I contacted support once and they gave me the most absurd suggestion: finish my subscription and to buy it again.
If it comes to that i will simply find another option.
I like deezer, but this is so annoying.

I was trying to find any clue using devtools (google chrome) and found that something is off.
every request is duplicated. For instance, if i hit the “next song” button it launches some request. All of them twice. And one of the with no response

i believe that with the information in my developers console their devolopers could address this issue… if the wanted to. 

PD: The console is also showing some error with “Content Security Policy Directive” but i do not know if this is related to the issue. i would have to wait for the issue to disappear (yes it disappears by itself) to compare the console

Same issue on Windows 10 and 11 desktop app. Have noticed this sporadically ever since using the app. Sometimes it will show as playing a new song that I have selected (with the gradient bar and album art) but is actually just repeating the last song. This experience doesn’t provide much incentive to go Premium and I really think this should be addressed as the issue is several years old now.

I have this issue periodically for some time but starting yesterday it’s permanent. I listen to a song and then the playlist stop when an ads is supposed to play (I don’t hear the ads at all btw). After that no matter what I do the playlist is stuck and I can’t listen to anything.

It happens on the desktop version and the web version.

It does not happens on my phone though.

What can I do ?

I don’t have Deezer Free, so I can’t reproduce this. But I’m wondering: Desktop Mac or PC?

Hi @Zenbast, thank you for your message.

Could you please create a video recording of the three scenarios you described (desktop, web, and phone) so that I can share it with our developers?

Having this problem when trying to play my own playlists in Firefox.

Yes same here, I’ve tried emails and the chatbot and started a thread here but no help is coming. 😡

Hi ​@clancyreinhart ​@Just Lists  this problem should be fixed now.
Thanks for your patience.

Yes confirmed in my thread