Deezer Free version - Deezer plays only one song then stops on Deezer Desktop App and Web Version

i just checked and it is still not working

Thanks for the comments everyone, @smeagol75 @Andrea.Amoroso @tiziana.minerva.9 @AnyOldName3 

I'll pass your feedback on, certainly 

Hey @Libbzy 

Sorry to hear that!

Is this happening on your browser as well? Could you please confirm if you're on a free version of Deezer or not?

Hey! I’ve since read the comments from this merged post, i see that the issue isnt only with me , I didnt even THINK to use the web browser version, silly me, thank you!

got this problem half a year ago on google chrome in windows on two PCs in a desktop application and a web resource.
I am using the free version. I agree with the words above, apparently failures occur when the track with advertising is turned on.

It is surprising that there are so many problems with users and the developers still have not fixed the problem, given that free users also bring in revenue for the company through advertising.

I don’t want to write that I have to look for an alternative, but the problem has been described for about a year and couldn’t it be influenced in any way?

can you do something soon?

Thanks for your patience everyone and @Максим Зиньков @Libbzy 

Our developers have sorted out a hotfix version for the desktop app, to be released soon (4.33.1) keep an eye on it and let me know once you've got it 

Yep me too, on the Windows Store App. Will only play one song and then stops. On version 5.20.0.0

Hey @JaySea 

Do you see the same happening if you use Deezer on your browser?

Hi @Rudi , no the web player is fine, just the desktop app is broken. Oddly if I click around inside the app, like going to preferences or clicking other tabs like browse or playlist, the music starts playing again for another couple of songs before stopping until I click around again. Almost like an inactivity timeout